assistant manager - retail

Tim Hortons; Calgary; On-site; CAD 40,000 - 50,000; Full time

Job summary

A major coffee and fast food chain in Calgary is seeking an Assistant Manager to oversee daily operations. This role requires managing labour costs, training new team members, and ensuring customer satisfaction. Candidates should have experience in customer service and preferably management. A friendly and outgoing personality is a must.

Qualifications

• Customer service background preferred.
• Must be able to lift 25 lbs.
• Previous experience in Quick Service an asset.
• Previous management experience preferred.

Responsibilities

• Manage labour costs through effective floor management.
• Control food and paper costs using order guides.
• Ensure product launches and promotions are executed with perfection.
• Resolve guest issues and work with your team to minimize issues.
• Participate in the recruitment process.
• Train new Team Members.
• Lead by example by following company policies and procedures.

Skills

Customer service background

Ability to lift 25 lbs

Friendly and outgoing

Job description

Job details

Title: Assistant Manager – Retail

Company: Tim Hortons

Location: Calgary, AB

• Work location: On site
• Salary: Not available
• Terms of employment: Full time
• Starts: as soon as possible
• Vacancies: 1
• Source: indeed.com #9868036413

Responsibilities

• Manage labour costs through effective floor management
• Control food and paper costs using order guides
• Ensure product launches and promotions are executed with perfection
• Resolve guest issues and work with your team to minimize issues
• Participate in the recruitment process
• Train new Team Members
• Train, remind and encourage Team Members to follow all Health & Safety policies and programs
• Coach and discipline Team Members as needed
• Lead by example by following Tim Hortons policies and procedures
• Plan, organize, direct, control and evaluate daily operations
• Foster a positive work environment through leadership

Qualifications

• Customer service background preferred
• Must be able to lift 25 lbs
• Previous experience in Quick Service an asset
• Friendly and outgoing
• Previous management experience preferred

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View the full job posting on Indeed.com