Assistant Manager Front End - FT

Sobeys; British Columbia; On-site; CAD 30,000 - 60,000; Full time

Job summary

A Canadian grocery retailer is seeking an Assistant Front End Manager to support the Front End Manager in ensuring exceptional customer service and operational efficiency. The ideal candidate will lead the team, manage staff selection and training, and maintain corporate standards. A High School Diploma and retail experience are required for this full-time position located in Mill Bay, British Columbia.

Benefits

Competitive Benefits Package

Access to Virtual Health Care

Retirement and Savings Plan

In-store discount

Learning and Development Resources

Paid Vacation

Qualifications

• Minimum of 12 months of retail store experience in the applicable department.
• Ability to analyze financial reports and budgets.
• Capability to work in a fast-paced environment.

Responsibilities

• Lead, manage, coach, motivate and train staff.
• Create a shopping experience that enhances customer loyalty.
• Ensure compliance with corporate policies and procedures.

Skills

Customer service skills

Leadership

Ability to work independently

Communication skills

Organizational skills

Education

High School Diploma

Job description

Requisition ID: 191937
Career Group: Store Careers
Job Category: Retail - Front End
Travel Requirements: 0 - 10%
Job Type: Full-Time
Pay Rate: $19.25-$26.00

Country: Canada (CA)
Province: British Columbia
City: Mill Bay
Location: 9452 Mill Bay Thrifty
Postal Code: V0R 2P0

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

The Assistant Front End Manager supports and assists the Front End Manager in the efficient and fiscally responsible operation of the department. The Assistant Manager will lead, manage, coach, motivate and train staff to achieve the highest level of customer service, adherence to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives. The Assistant Manager assists in scheduling, management of labour costs, budgets, inventory control, presentation and merchandising, and in the hiring and training of staff. The Assistant Manager will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Here’s where you’ll be focusing:

• Support a coaching and development culture for all employees, which embraces a passion for food
• Demonstrate outstanding leadership, while serving as a role model
• Assist in managing employees including: selection, orientation, training and development, performance management, succession planning and compensation
• Communicate operational requirements/changes to department employees
• Customer Offering
• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Provide superior customer service to meet customer needs
• Demonstrate growth in product knowledge, including awareness of product changes, promotions, and seasonal trends
• Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
• Policy/ Regulatory Adherence
• Monitor the implementation of all corporate policies, initiatives, and Standard Operating Procedures, including timely and accurate submission of all relevant documentation as required
• Ensure OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
• Financial
• Assist the Department Manager in achieving financial targets and maximizing sales and margins, including forecasting, variance analysis and correction, and labour cost control
• Support with managing the department budget
• Personal/ Professional Development
• Thorough understanding of all relevant company programs; attend training as required
• Keeps abreast of local competitor activity, industry trends
• Employee Engagement
• Supports an environment of employee engagement
• Provide feedback for continuous improvement
• Maintain a clean and safe working environment as per Company requirements
• Other duties as require

What you have to offer:

• High School Diploma
• Minimum of 12 months of retail store experience, in applicable department
• Exposure to reading and analyzing financial reports, and budgets
• Ability to work independently in a fast paced environment
• Above average skills (both oral and written)
• Good work ethic and ability to multi task

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

Our Total Rewards programs goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance*.
• Access to Virtual Health Care Platform* and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings*.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable*.
• Learning and Development Resources to fuel your professional growth.
• Paid Vacation

* Eligible only after working a set number of hours/days worked.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.