Assistant F&B Operations Mgr

HMSHost; Richmond; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading hospitality service provider in Richmond is seeking an Assistant Food & Beverage Operations Manager to oversee daily operations and provide training for associates. The ideal candidate is passionate about customer service, reliable, and thrives in a fast-paced environment. Benefits include free meals, health insurance, and retirement plans, fostering professional growth and collaboration.

Benefits

Free meal

Medical, Dental and Vision Insurance

Vacation & Sick Time

Retirement Savings Plan

Opportunities for Professional Growth

Paid Parking

Qualifications

• Passion for exceptional customer service.
• Ability to connect quickly with customers.
• Reliability and teamwork in a fast-paced environment.

Responsibilities

• Supervises day-to-day activities of operations associates.
• Prepares daily orders and ensures unit stock levels.
• Conducts on-the-job training for associates.

Skills

Customer service orientation

Reliability

Teamwork

Fast-paced adaptability

Respectfulness

Job description

With a career at HMSHost, you really benefit! We Offer:

• • Free meal
  • Medical, Dental and Vision Insurance
  • Vacation & Sick Time
  • Retirement Savings Plan
  • Opportunities for Professional Growth/Advancement
  • Paid Parking

*Benefits may vary by position so ask your recruiter for details.

A great Assistant Food & Beverage Operations Manager is someone who:

• Is passionate about going above and beyond for our customers.
• Acts as an ambassador for their restaurant and the airport.
• Can quickly connect with customers and make them feel welcome.
• Sends customers off on their journey so they feel appreciated for their business.
• Is reliable, dependable and a team player.
• Enjoys working in a fast-paced environment.
• Is open to new ideas and suggests ideas of their own.
• Treats everyone with respect and shows appreciation for a job well done.
• Uses the tools and training we provide to get the job done right.

Essential Functions:

• Supervises the day-to-day activities of multiple non-exempt operations associates within a defined individual or group of restaurants, concepts or stores
• Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
• Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors on order procedures
• Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs
• Maintains an awareness of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations
• Maintains an awareness of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law
• Uses judgment and discretion to resolves routine questions and problems and refers more complex issues to higher levels
• Monitors progress towards unit goals and assigns associates to meet those objectives
• Provides input and recommendations for hiring, firing, advancement, promotion or any other status change of associates within the store
• Consistently provides direct reports and/or indirect reports with support, coaching and encouragement necessary to achieve business goals
• Utilizes associate’s strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals
• Develops and implements plans that will motivate and recognize direct reports and/or indirect reports for their performance.

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

Source: HMSHost