ARC Software DevOps Analyst

University of Victoria; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

A major Canadian university is seeking a DevOps Analyst to join the ARC Software Team. This role involves analyzing, implementing, and maintaining services that support the research community. Candidates must have a bachelor's degree in computer science or software engineering and relevant experience. Key skills include cloud computing, Kubernetes, and automation tools. The position may require occasional travel and out-of-hours work. Emphasis on collaboration, diversity, and problem-solving is essential.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• Several years of experience in a related role.
• Strong desire to learn and explore new technologies.

Responsibilities

• Analyze, design, implement, and maintain software-based services.
• Collaborate with clients to design solutions that benefit the research community.
• Deploy and manage services across various infrastructures.
• Monitor systems for performance and usage, responding to alerts.
• Work with technologies such as Kubernetes, Docker, and CI/CD tools.

Skills

Familiarity with cloud computing environments

Service deployment in a Kubernetes environment

Containerization using Docker

Proficiency in Git

Experience with CI/CD automation

Comfortable with Bash and other scripting languages

Familiarity with HTML, CSS, and JavaScript

Working understanding of relational databases and SQL

Proficiency with Linux systems administration

Education

Bachelor's degree in computer science or software engineering

Tools

Kubernetes

Docker

GitLab CI

Job description

Mandate

The ARC Software Team in Research Computing Services provides software development services, consultations, and guidance to University researchers, as part of the mandate of Research Computing Services to support our researchers and strengthen the University’s position in advancing research in Canada and internationally. Our team is now adding implementation and support of third-party services to our portfolio as well as expanding our support of commercial cloud platforms. The ARC Software DevOps Analyst will be primarily responsible for these offerings, including initial needs analysis, implementation, and ongoing operation, ensuring vital services are reliable for the UVic research community and thereby help to maintain the University’s competitiveness in the research space.

Objectives

• Analyze, design, implement, and maintain software-based services that enhance reliability, availability, and support for the research community.
• Collaborate with clients to design or adapt solutions that meet specific needs while benefiting the broader research community.
• Deploy and manage services across RCS-operated platforms, commercial cloud environments, and other supported infrastructures.
• Monitor systems for performance and usage, respond to alerts, and resolve issues for developed applications.
• Work with established and evolving technologies such as Kubernetes, object storage, CI/CD, Git, databases, and various programming frameworks, maintaining agility to adopt new tools as needed.

As a member of the ARCsoft Team, continuous improvement and collaboration are essential across all practices, processes, and documentation, working closely with clients, the ARCsoft team, RCS, other University Systems groups, and the broader Canadian research computing community.

This position will occasionally require work outside of standard hours on a scheduled or emergency basis. There may be occasions where travel out of town or country is required for training or conferences.

This position requires a bachelor’s degree in computer science or software engineering and several years of relevant experience. An equivalent combination of education and experience may be considered. A strong desire to learn and explore new technologies is required as is the ability to work well within a team, as an individual, and with clients.

Knowledge, Skills, And Abilities Include

• Familiarity with cloud computing environments, including commercial cloud platforms.
• Service deployment and diagnostics in a Kubernetes environment.
• Containerization of web-based and other applications using Docker, Podman and other container technologies.
• Proficiency in Git and familiarity with GitLab and related platforms.
• Experience with automation (CI/CD) such as GitLab CI, GitHub Actions, Jenkins.
• Comfortable with Bash and/or other shell scripting languages, Python and at least one other general-purpose language (C/C++, Go, Rust).
• Familiarity with HTML, CSS, and JavaScript.
• Working understanding of relational databases and practical ability with SQL.
• Proficiency with Linux systems administration.
• Familiarity with microservices, orchestration.
• Commitment to valuing diversity and contributing to an inclusive and respectful working and learning environment.

Familiarity with emerging technologies, machine learning, data mining as well as languages, databases, platforms and frameworks that are not listed are also of interest.

Fundamental competencies include critical thinking and problem-solving, acquiring and applying knowledge in new tools and technologies, writing documentation for technical and non-technical audiences, and maintaining positive collaborative relationships within the team and with clients.