Advisory Senior Manager, Organization Change and Transformation

Capgemini; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading consulting firm in Toronto seeks an Advisory Senior Manager for Organization Change and Transformation. The ideal candidate will have over 10 years of experience in organization transformation, strong problem-solving skills, and exceptional consulting expertise to guide clients through change initiatives. Will lead teams and develop client relationships while delivering measurable success across varied industries. Competitive compensation and flexible work options are offered to support a dynamic work environment.

Benefits

Flexible work options

Comprehensive benefits program

Tuition assistance

Access to mental health resources

Paid Parental Leave

Qualifications

• 10+ years experience in Organization Transformation and Change Management.
• Experience in delivering technology design and operating model transformations.
• Significant experience with AI-driven business operations.

Responsibilities

• Lead organization change and people advisory to drive transformations.
• Engage stakeholders with complex change journeys.
• Coaching and developing team members.

Skills

Consulting success defined by clear outcomes

Problem solving and analytical skills

Strong communication skills

Collaborative attitude

Strategic thinking

Communication skills

Collaboration skills

Client relationship building

Education

Bachelor’s Degree

Masters or equivalent Professional qualifications

Tools

SAP S/4

ServiceNow

Microsoft Dynamics 365

Job description

The focus of your role

In this role, you are a leader within our Canadian Strategic Advisory practice and will work with a range of clients across a variety of industries to shape their journey, co-designing and supporting their business transformations. We are looking for an enthusiastic consulting leader experienced in the delivery of end-to-end Organization Change for people, process, and technology transformations to join our team delivering successful end to end transformation programs with our clients across Canada.

The leader in this role will be dynamic in their approach and able to direct organization change and people advisory to effectively drive transformations with personality, precision, and predictability to help realize measurable, positive business outcomes that include sustainable adoption of change. As well as working directly with our clients, you will focus on the development of capability and contribute to the strategic direction of our People & Change team, coaching and developing others alongside applying your skills in business development activities.

What you will do

You’ll bring exceptional experience in organization transformation, people advisory, and change adoption as part of technology transformation programs. You will share insightful points of view regarding innovating the future of this capability. You may currently be a consultant or you may be working as a leader in organization transformation and change within industry. You will have compassionate leadership skills, strong problem solving and analytical skills, engaging communication skills, a collaborative attitude and experience in project and program management. In addition, you’ll have the following specific experience and personal attributes gained across a range of programs:

• Drive business success for clients – demonstrable consulting success defined by clear, measurable business outcomes achieved
• Analysis and problem solving – demonstrable ability to shape and solve problems using both qualitative and quantitative, data-driven approaches to derive meaningful insights that add value for our clients
• Strategic Thinking - demonstrable experience of driving the adoption of organizational change – applying your understanding of the link between strategy, business models and operating models, technology enablement and the challenges in moving people from invention to implementation with flexibility and agility
• Defining and directing the implementation of integrated change strategies & roadmaps – demonstrable experience across complex transformation initiatives that impact multiple facets of an organization including organization design, role refinement, and change adoption
• Presenting and articulating complex change journeys that engage stakeholders - outstanding written and oral communication and interpersonal skills with the ability to enable quick understanding of quantitative analysis and solutions
• Business relationship building – demonstrated ability to develop and maintain relationships from the senior executive level to technology leaders to back-office support to frontline key workers
• Capability knowledge – an understanding of the current trends and issues in the Organization Change profession and broader ecosystem, and their impact on people, organizations and wider society
• Learning and coaching – the desire to continue developing and to develop those around, both for clients and your Capgemini team
• Experience of leading within large complex programs and delivering organization change for digital transformation services / projects involving SAP S/4, ServiceNow, Microsoft Dynamics 365, etc.

What you will bring

• Significant experience gained in Organization Transformation and Change Management (10 years), for Technology Transformations (7 years) and in a leading Consulting organization (5 years of experience)
• Experience with delivering organization design and operating model transformation initiatives in alignment with ERP and/or AI-driven technology transformations
• Thought leadership for building modern organizations (changes in traditional roles and ways of working) with AI-driven business operations and automation across processes
• Bachelor’s Degree required; Masters or equivalent Professional qualifications preferred
• Experience defining, designing, developing and deploying organization change workstreams for complex multi-function Technology transformations
• Passion for unlocking the value & power of technology and digitalization to enable businesses & their people to create the future they want
• Affinity across a range of technologies (e.g. SAP, Salesforce, Workday, AMI, Cloud, Applications, Artificial Intelligence, Data Integration etc.) is desirable
• Demonstrable experience with design thinking and exploitation of data to solve Organization Change challenges within new and emerging transformation models
• Credibility in Technology Transformations evidenced through client relationships, business development and delivery experience
• Experience in consultative sales processes, responding to requests for proposals, presenting at orals and shaping the effort size to deliver organization change elements for projects
• A collaborative attitude, entrepreneurial mindset, positive approach, and genuine appetite for change in ever-changing and ambiguous landscapes.

Ability to apply knowledge in the following areas:

• Organization Change Management, including intricacies of stakeholder engagement, impact assessment; multi-channel push-pull communication; learning & training options; business readiness facilitation; and enabling sustainable adoption of change.
• Psychology, neurology, behavioral development and other enablers for human adaptability during uncertain times.
• Deployment of Technology Transformation solutions and services including SAP, Salesforce, Workday, AMI, Cloud, SAAS Applications etc.
• Supporting capabilities for wider business transformations impacts including, Asset Management, Workforce Management, Business Strategy, Business Planning etc.
• Emerging trends in Organization Change Management such as AI enabled adoption, accelerated virtual collaboration, advanced employee feedback mechanisms etc.

WHY JOIN US? What makes Capgemini Strategic Advisory unique?

You will be free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way. In summary, we believe the following make this a great place to work:

• Show how single minds make for better teams: Work alongside fierce intellects who love to collaborate.
• Be comfortable outside your comfort zone: Self-stretchers thrive in our environment.
• Build momentum in your career: Make your role and your career what you want it to be.
• Stay true to who you are: Play to your strengths and bring your individuality.
• Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has real impact.
• Give your curiosity freedom and focus: A place where inquisitiveness and entrepreneurial thinking are encouraged.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Collaborating with teams of creative, fun, and driven colleagues
• Flexible work options enabling time and location-based flexibility
• Virtual collaboration and productivity tools to enable hybrid teams
• Comprehensive benefits program (Health, Welfare, Retirement and Paid time off)
• Paid Parental Leave and coaching, baby welcome gift, and family care/illness days
• Back-up childcare/elder care, childcare discounts, and subsidized virtual tutoring
• Tuition assistance and weekly hot skill development opportunities
• Experiential, high-impact learning series events
• Access to mental health resources and mindfulness programs
• Access to join Capgemini Employee Resource Groups around communities of interest

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 420,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2024 global revenues of €22.1 billion.

Get The Future You Want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Job: Project Manager

Organization: NA APPS CAN INDUSTRIES

Title: Advisory Senior Manager, Organization Change and Transformation

Location: CAN-ON-Toronto

Requisition ID: 082607