Administrative Assistant- Future Student Services

College of New Caledonia; Prince George; On-site; CAD 61,000; Full time

Job summary

A regional educational institution seeks an Administrative Assistant for Future Student Services in Prince George, BC. This vital role involves managing front desk operations, responding to inquiries, and coordinating events to enhance student experience. The ideal candidate will hold a diploma in Office Administration or a related field and have at least two years of relevant experience. Proficiency in Microsoft Office and effective communication skills are essential. Salary is $60,876 per year, with a full-time employment status.

Qualifications

• Recognized diploma in Office Administration or Business Management.
• 2+ years of relevant office experience, ideally in a post-secondary context.
• Proficient in using record systems and Microsoft Office tools.

Responsibilities

• Provide administrative support to the Manager of Future Student Services.
• Oversee front desk reception and coordinate events.
• Manage incoming inquiries and actively respond to student needs.

Skills

Office Administration

Communication Skills

Organizational Skills

Event Coordination

Education

Two-year diploma in Office Administration or Business Management

Tools

Student record system

Microsoft Office Suite

Job description

Administrative Assistant- Future Student Services

Job Title Administrative Assistant- Future Student Services

Employment Status: Full Time

Employment Type: Regular

Job Summary: Under the direction of the Manager, Future Student Services, and in consultation with colleagues, the Administrative Assistant, Future Student Services plays a pivotal role in ensuring smooth day‑to‑day operations, managing a range of responsibilities that include overseeing front desk reception, coordinating events and student activities, responding to inquiries across multiple channels, and proactively solving problems to enhance the overall student experience.

Specific Duties

• Provides administrative support within the Office of Future Students Services, including the Manager, Future Student Services.
• Expeditiously answers inquiries from prospective students, staff, and the general public regarding program/course information, application procedures/deadlines, health and wellness and other College information.
• Manages or refers all incoming calls to the appropriate department, division and/or staff member.
• Performs reception services for the service area.
• Provides an initial assessment of the nature and extent of student concerns in order to respond appropriately by providing information and booking an appropriate service appointment.
• Makes triage decisions regarding whether a student’s presentation constitutes an urgent/crisis situation and an immediate intervention.
• Serves as a support to the SEM Recruitment Efforts.
• Performs clerical functions such as data entry into relational databases such as Colleague.
• Receives and manages all departmental mail, correspondence, filing and photocopying.
• Ensures the submission of employee vacation and illness forms as well as professional development schedules and reports.
• Manages departmental scheduling and is the lead on the scheduling system used by Student Services.
• Arranges for casual coverage for services, as required.
• Compiles statistics related to services provided by the department and prepares a monthly report for the Manager.
• Initiates travel, advertising and printing requisitions, requests for leave and room bookings.
• Monitors and maintains inventory of supplies and forms in a manner necessary for the smooth operation of the department.
• Assists with the coordination of workshops, meetings or presentations and prepares materials, presentations, etc.
• Coordinates the logistics and planning of recruitment strategies such as Student for A Day (SFAD), tours and open houses.
• Records, maintains and distributes agendas and minutes of meetings in an accurate and timely manner.
• Collaborates on the development of department brochures, publications and updates/maintains the department web page.
• Collaborates with a team actively engaged in contributing to and accomplishing the vision, mission, and goals of the College and in supporting the aspirations and needs of our learners and communities.
• Promotes a positive work atmosphere and communicating in a professional manner that demonstrates mutual respect with students and colleagues.
• Other related duties as assigned by the Supervisor.

Skills & Qualifications

• Recognized two (2) year diploma in Office Administration, Business Management or other related field of study.
• 2 years or more of relevant office experience, preferably in a post‑secondary setting; or an equivalent combination of education and experience with adult learners may be considered.
• Proficient in using a student record system, word processing, spreadsheet construction and application, database construction management, e‑mail, internet research, website maintenance and keyboarding skills of 50 wpm with precision and accuracy.
• Excellent communication skills, both verbal and written.
• Excellent interpersonal skills, demonstrating an ability to communicate courteously and effectively in writing, in person or on the telephone.
• Demonstrated ability to triage and appropriately refer people in distress.
• Ability to maintain confidentiality and privacy requirements.
• Excellent organizational skills including the ability to prioritize.
• Experience coordinating events preferred.

Supplemental Questions

• * Are you legally able to work in Canada?
  • Yes
  • No
• * Do you have a recognized two (2) year diploma in Office Administration, Business Management or other related field of study?
  • Yes
  • In progress
  • No
• * How many years of relevant experience, preferably in a post‑secondary setting, do you have? An equivalent combination of education and experience with adult learners may be considered.
  • None
  • Less than 1 year
  • 1-2 years
  • 2 years or more
• * Please describe your experience and proficiency in using Word, Excel, Outlook and Teams.

  (Open Ended Question)

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter
• Credentials

Optional Documents

• Other
• Optional Credentials 1
• Optional Credentials 2

Band: F

Grade: NA

Salary: $60,876 per year

Location: Prince George, BC

Posting Number: 25-210SP

Posting Competition Status: Accepting Applications

Desired Start Date: 01/01/2026

Number of Positions to Fill: 1

Open Date: 12/11/2025

Closing Date: 12/18/2025

College of New Caledonia, Human Resources
3330 22 Ave, Prince George, BC V2N 1P8, Canada