Administrative Assistant

...; Lethbridge; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading insurance firm in Lethbridge, AB is seeking a motivated Administrative Assistant to provide exceptional support and service. The role involves a variety of tasks such as managing customer interactions, processing payments, and ensuring the office runs smoothly. Ideal candidates will have strong organizational skills, a customer-first mentality, and proficiency in MS Office. This position offers opportunities for professional growth and development in a welcoming environment.

Benefits

Flexible paid Values Days

Paid Volunteer Days

Professional development programs

Qualifications

• Proficient in MS Office environments.
• Previous experience in an insurance brokerage is preferred.
• Bonus: Working towards Insurance Broker Level 1 license.

Responsibilities

• Ensure quality service and professionalism at every customer interaction.
• Provide a broad range of administrative support while maintaining office flow.
• Handle tasks such as processing payments and event planning.

Skills

Customer service orientation

Attention to detail

Organizational skills

Proficiency in MS Office

Job description

Job Description

Posted Friday, February 13, 2026 at 8:00 AM

We’re searching for an Administrative Assistant. Are you searching for new possibilities?

Westland Insurance Group Ltd has an exciting opportunity for an Administrative Assistant at our Lethbridge, AB office.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work‑related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Discover what’s possible, with Westland.

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we’re inviting amazing people like you to join us.

As an Administrative Assistant, you’re a dynamic professional with a willingness to learn and take initiative. You are looking for real, hands‑on experience to help build and establish a growing organization.

Interested in learning more?

Why you'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why we’ll love You:

• You’re a people person with an inviting personality, making you the ideal person to welcome clients
• Always think customer first, responding to internal/external clients in a timely & professional manner
• Keen eye for detail with exceptional organizational skills and the ability to juggle multiple priorities
• Proficient in MS Office environments with previous experience in an insurance brokerage as processor or broker
• Bonus: Working towards Insurance Broker Level 1 license

Once here, you'll:

• Ensure quality service and professionalism at every customer interaction
• Provide a broad range of administrative and general support while maintaining the overall flow of the office
• Thrive in a fast‑paced environment where you tackle tasks seamlessly such as processing payments, drafting documentation, and event planning

Want to get to know each other better? Send your resume our way.

You belong here. We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open‑minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation. At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability‑related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability‑related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [e-mail].