Administrative Assistant

WCB-Alberta; Calgary; Hybrid; CAD 48,000 - 54,000; Full time

Job summary

An Alberta-based organization in Calgary is seeking an experienced Administrative Assistant to provide exceptional customer service and administrative support. Key responsibilities include coordinating meetings, preparing documents, and assisting with claims management. The ideal candidate will have several years of administrative experience, proficiency in MS Office, and excellent communication skills. The role offers a competitive salary and a hybrid work schedule, promoting a healthy work-life balance.

Benefits

Comprehensive benefits package

Flexible work schedules

Hybrid work opportunities

Qualifications

• Several years of related administrative experience.
• Experience with MS Office (Word, Excel, Power Point, Access).
• Exceptional communication and customer service skills.

Responsibilities

• Coordinate and schedule meetings, prepare agendas and record minutes.
• Prepare memos, letters, file updates, and ad-hoc reports.
• Assist customer service with administrative aspects of claims management.

Skills

Customer service skills

Communication skills

Office management

Organizational skills

MS Office proficiency

Education

Certificate or diploma in Office Administration

Job description

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta

Job Title:

Administrative Assistant

Job Type:

Permanent / Full time

Job Location:

Calgary, Alberta

Job Description:

Administrative Assistant – Client Services

People are at the heart of everything we do.

If you value service, care, excellence, and fairness, you’ll fit right in. You’ll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.

As the independent operator and administrator of the province’s Workers’ Compensation Act, WCB-Alberta provides protection for over two million workers and nearly 200,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.

How you’ll make a difference:

We are looking for enthusiastic individuals responsible for providing exceptional customer service and professional administrative support to our Client Services Department in Calgary.

Your responsibilities:

• Coordinate and schedule meetings, prepare agendas and record team‑meeting minutes.
• Prepare memos, letters, file updates, ad‑hoc reports, statistics, as well as preparing spreadsheets and presentations.
• Assist Customer Service with some administrative aspects of claims management.
• Maintain various databases including staff absences and online people tracking.
• Coordinate and perform general clerical functions such as reserve and set up meeting rooms, arrange for audiovisual equipment, set up and return equipment, order catering and distribution of information.
• Maintain office supplies.
• Provide technical support, troubleshooting for minor equipment or software package challenges, ensuring printers, fax machines, and photocopiers are in good working condition.

Your experience and skills:

• Several years of related administrative experience.
• Certificate or diploma in Office Administration would be an asset.
• Experience with MS Office (Word, Excel, Power Point, Access) is essential.
• Exceptional communication and customer service skills.
• Must be skilled at proofreading and preparing various types of correspondence in a timely, accurate manner.
• Excellent organizational and time management skills along with the ability to work well with numerous interruptions.
• Equivalencies may also be considered.

What we offer:

We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of work from physical office and primary home residence) that foster a healthy work‑life balance. Take the next great step in your career and help us change lives. For more information, please see our Employee Handbook.

Salary:

$48,332 to $53,695 per annum (Salary Grade 5)

Successful candidate must reside in Alberta and be able to work in person from our Calgary office as required. Final candidates are required to undergo a security clearance as a condition of employment.

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.

Interested candidate please apply online by submitting a cover letter and resume.

Closing Date:

January 4, 2026

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.