Administration Officer

Blackpool and The Fylde College; Kawartha Lakes; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading educational institution in Ontario, Canada, is seeking an Administration Officer to support its Student Admin team. The role involves maintaining student records, processing tuition fees, and delivering excellent customer service. Candidates should exhibit strong attention to detail and a thorough understanding of compliance and data management. This position provides an opportunity to work in a supportive and dynamic environment.

Benefits

Enhanced leave allowance of 38 days

Competitive pension scheme

Professional development opportunities

Wellbeing provisions

FREE healthy breakfast

Qualifications

• Strong attention to detail is necessary for accurate data management.
• Experience in customer service is essential for handling student inquiries.
• Ability to work diligently with compliance and regulatory standards.

Responsibilities

• Input and maintain student data accurately.
• Process financial payments and tuition fees.
• Monitor and report on student attendance.

Skills

Accurate data input

Customer service skills

Compliance knowledge

Financial processing

Job description

Overview

Blackpool and The Fylde College (B&FC) is looking for an Administration Officer to join our Student Admin team, providing vital support across a wide range of student and business processes. You will play a key part in ensuring accurate records, compliance, and excellent customer service to support both our students and the College’s funding requirements.

Your Responsibilities

• Accurately inputting, maintaining, and validating student data relating to applications, enrolments, funding, attendance, and completions.
• Processing tuition fees, financial payments, and Student Support Fund applications in line with policies and regulations.
• Monitoring and reporting on student attendance, retention, and withdrawals to provide accurate management information.
• Maintaining student records to ensure compliance with GDPR, College procedures, and external audit requirements.
• Supporting enrolment, examinations, open days, and other key College events.
• Delivering excellent customer service by handling enquiries from students, staff, and external stakeholders.

Why Join Us?

At B&FC, you’ll be part of a collaborative and supportive team, where your work directly contributes to both student achievement and the College’s overall success. This is an exciting opportunity to develop your skills in a fast-paced and dynamic environment while making a real impact.

Interested? Apply Early!

We may close this vacancy early if we receive high interest—so don’t miss out! Apply today and help us deliver excellence through our Student Admin services.

Rewards and Benefits

• Enhanced leave allowance of 38 days (full-time equivalent), inclusive of bank holidays
• Opportunity to purchase additional annual leave
• Competitive pension scheme:
• Teachers’ Pension Scheme (TPS) - 28.68% employer contribution
• Local Government Pension Scheme (LGPS) - 15.4% employer contribution
• Extensive professional development opportunities for all, with B&FC choosing to invest circa. £1.8m annually in colleague development and professional qualifications
• Agile working opportunities
• Enhanced Family friendly policies
• Extensive wellbeing provision including, but not limited to:
• Access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year
• Occupational Health
• FREE Flu Vouchers for those not entitled through the NHS
• FREE eye tests
• Dedicated Wellbeing Hub available to all colleagues containing rich and varied content with resources relating to emotional, physical, financial and social wellbeing
• FREE healthy breakfast
• Sports facilities including fully equipped gym and discounted memberships
• Health and beauty salon
• Trim Trails on Campus (guided routes for walks)
• Onsite food outlets and Starbucks at subsidised rates
• FREE car parking
• Car lease scheme
• Cycle to work scheme
• Onsite kids ‘Sports Camp’ 8am – 5pm during selected half-term breaks

B&FC is committed to the promotion of Equality, Diversity & Inclusion in all resourcing practices. Please email [e-mail] should a specific adjustment be required to support in the application and selection process. B&FC is dedicated to safeguarding and the promotion of the welfare of all learners, and expects all colleagues to share in this commitment. As such, employment at B&FC is subject to an Enhanced DBS Check via the Disclosure and Barring Service. For further information on DBS, please click here. The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. Check whether your conviction or caution is spent by visiting Disclosure Calculator.