Accounts Receivable Coordinator - Eurofins Experchem Laboratories, Inc.

Eurofins Canada Food testing; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading laboratory service provider in Toronto, Canada is seeking an Accounts Receivable Coordinator to efficiently manage the accounts receivable process. This role requires a Bachelor's degree in Accounting or Finance, with strong customer service and analytical skills. The ideal candidate will have 2-3 years of experience in a similar role and be proficient in accounting software. The position offers excellent benefits, including health and dental coverage, RRSP matching, and paid time off.

Benefits

Health & dental coverage

Life and disability insurance

RRSP with 3% company match

Paid holidays

Paid time off

Qualifications

• 2-3 years of experience in accounts receivable or a similar role.
• Experience in laboratory or scientific industry preferred.
• Proactive approach to challenges with strong problem-solving skills.

Responsibilities

• Manage and optimize the accounts receivable process.
• Create and process customer invoices and maintain documentation.
• Build strong relationships with customers to ensure smooth payments.

Skills

Strong customer service skills

Proficiency in accounting software and advanced Excel skills

Strong mathematical and analytical abilities

Excellent communication skills

Detail-oriented with high accuracy

Education

Bachelor's degree in Accounting, Finance, or related field

Tools

Microsoft Dynamics GP

Job description

Job Description

Eurofins Experchem Laboratories, Inc. is seeking a detail-oriented and efficient Accounts Receivable Coordinator to join our team in Toronto, Canada. In this role, you will be responsible for managing and optimizing the accounts receivable process, ensuring timely collection of payments, and maintaining accurate financial records.

Principal Accountabilities :

Cash Processing :

• Process cash receipts promptly.
• Post daily receipts (cheques, EFT, credit card payments).
• Follow up on overdue customer balances and resolve payment discrepancies.
• Make collection calls for outstanding A / R issues (invoices, short payments, etc.).
• Ensure no quality or production interruptions due to communication lapses.

Customer Invoicing & Documentation :

• Create customer invoices and ensure completeness of invoicing by month-end for all services provided.
• Create and process credit notes where required.
• Mail / email customer invoices and reports.
• Send customer statements for overdue accounts.
• Maintain system customer records and ensure updated contact information.
• File and maintain customer records.

Collections & Dispute Resolution :

• Build strong, positive relationships with customers to ensure smooth payments and dispute resolution.
• Resolve customer payment discrepancies and invoicing disputes by coordinating with internal operations teams.
• Weekly follow-up with internal teams to determine work completed but not invoiced.
• Reach monthly collection and DSO targets through consistent communication and follow-up with customers via telephone and email.
• Provide customer service regarding collection issues or requests for additional documentation.
• Inform the immediate supervisor when issues arise, and keep them updated on collection progress.

Reports & Communication :

• Prepare and provide ad-hoc reports concerning AR and collection status as requested by the Controller.
• Prepare reports, including sales reports, cash reports, A / R summary, etc.
• Assist in Period and Year-End closing and audits (account analysis, reconciliation).
• Respond to audit requests in a timely manner.
• Assist with special projects as needed.

General AR Maintenance :

• Maintain updated customer cards and records in the system.
• Ensure all invoicing and collections are completed accurately and in a timely manner.
• Support Controller in compiling and analyzing warranty and quality chargeback spreadsheets.
• Provide assistance during annual external audits and other reviews.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field
• Experience with Microsoft Dynamics GP is an asset
• Strong customer service skills
• 2-3 years of experience in accounts receivable or similar role
• Proficiency in accounting software and advanced Excel skills
• Strong mathematical and analytical abilities
• Excellent communication skills, both written and verbal
• Demonstrated time management and multitasking abilities
• Knowledge of accounting principles and practices
• Detail-oriented with a high level of accuracy
• Experience in laboratory or scientific industry preferred
• Familiarity with laboratory billing processes is a plus
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment, multitask, and meet deadlines
• Strong problem-solving skills and proactive approach to challenges

WORKING CONDITIONS :

• This position will be working in an office environment where most of the time will be sitting at a desk working on a computer. Light-intermediate lifting requirements of no more than 30 lbs. Hazardous materials are handled using established safety procedures and appropriate PPE.
• Shift work and overtime may be required, as well as working periodic weekends and / or evenings.

Additional Information

At Eurofins we offer excellent full-time benefits including health & dental coverage, life and disability insurance, RRSP with 3% company match, paid holidays, paid time off.

Accommodation : Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request via the website at www.eurofins.ca.

As a Eurofins employee, you will become part of a company that has received international recognition as a great place to work. To learn more about Eurofins, please explore our website at www.eurofins.ca

We thank all applicants within commuting distance of GTA, Ontario for showing an interest in this position. Only those selected for an interview will be contacted.

This posting is supported by AI technology to assist in screening candidates and resumes.

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