accounts manager, commercial mortgages

Scotiabank; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Edmonton is seeking a Senior Client Relationship Manager to drive growth in commercial banking. This role involves managing complex client relationships and financial needs, requiring a strong background in business development and interpersonal skills. Ideal candidates will have a diploma in business or economics and relevant experience, contributing to a high-performance team focused on customer success. This position is full-time with a competitive salary range.

Qualifications

• 2-5 years of experience in business development, particularly in acquiring new clients.
• Strong knowledge of commercial banking in Canada.
• Proven ability to manage complex client relationships.

Responsibilities

• Work in a fast-paced, demanding environment, prioritizing urgent requests.
• Manage financial statement analysis and credit needs.
• Promote growth of a commercial banking portfolio.
• Conduct prospect sales calls and qualify opportunities.

Skills

Business development

Interpersonal skills

Negotiation skills

Organisational skills

Customer relationship management

Education

Post‑secondary diploma/degree in business or economics

Job description

Senior Client Relationship Manager / Client Relationship Manager, Commercial Banking – Edmonton

Scotiabank

Job Details

Requisition ID: 243488

• Location: Edmonton, AB
• Work location: On site
• Salary: $35.90 to $86.54 per hour
• Terms of employment: Permanent, Full time
• Start date: As soon as possible
• Vacancies: 1
• Source: CareerBeacon #2193501

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture. Future opportunities for Client Relationship Manager/Senior Client Relationship Manager in the Edmonton market. Be part of a team that delivers excellent, responsive, and proactive service to commercial clients in the areas of accounts, operating services, credit, lending and deposits.

In this role, you will:

• Work in a fast paced and demanding environment, prioritising to accommodate urgent requests.
• Manage financial statement analysis and the ability to manage credit needs for deals of moderate to higher complexity.
• Leverage strong knowledge of Bank's commercial lending and deposit products and customer profitability model to provide integrated financial solutions.
• Promote the development and profitable growth of a commercial banking portfolio.
• Identify prospects in target markets, develop proposed sales pipelines, conduct prospect sales calls and qualify opportunities based on client information and a high level of due diligence.
• Manage a customer portfolio of moderate to higher complexity, with business development activities targeting clients with credit authorisations between $5MM to $25MM and annual sales between $15MM to $75MM (+/- depending role level).
• Assist with analysis and completion of credit applications with dedicated support from a Client Service Associate.

Qualifications

• Post‑secondary diploma/degree in business or economics or equivalent work experience.
• Demonstrated success in a business development role, especially with new client acquisitions, within a career length of two to five years.
• Strong knowledge of the commercial banking marketplace in Canada and detailed knowledge of the assigned market area's key industries and competitive positioning.
• Strong interpersonal and negotiation skills.
• Champion of a customer‑focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Strong business development background with a track record of achieving growth targets.
• Extremely strong organisational skills capable of handling stress in a fast‑paced role and reprioritising throughout the day.

What’s in it for you

Opportunity to take ownership of activities and behaviours within a growing successful commercial team. Be the champion in a high-performance environment and contribute to an inclusive work environment. Grow responsibilities to include effective relationship management, sales planning, and execution of service for existing client base.

Advertised until: 2026-01-27