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A dynamic technology firm in Toronto is seeking an experienced Account Manager to oversee commercial relationships with existing clients. The role involves managing renewals and expanding accounts within a portfolio of Mid-Market customers. Ideal candidates will have extensive experience in account management, possess strong analytical skills, and excel in building relationships with key stakeholders. This contract position offers competitive compensation and benefits, with opportunities for professional growth in a remote-first environment.
Take your career to new heights with Loopio!
Loopio is looking for an experienced results-driven relationship-focused and process-oriented individual who wants to take their account management to the next level. In this role you will own the commercial relationship on a portfolio of our existing accounts to focus on driving value and developing deep relationships that will maximize renewal and expansion potentials. You will be partnering closely with our Customer Success Managers who drive customer adoption to support renewal discussions and identify strategic expansion opportunities within the Loopio customer base across multiple industry verticals.
You will be joining a rapid-growth company with endless opportunities to accelerate your career. This contract position will be eligible for benefits time off program and competitive compensation that full-time employees receive. The anticipated start date is early November 2025 with a duration of approximately 16 months.
Loopio is a remote-first workplace. We are headquartered in Canada with established hub regions around the world. Our employees live and work in Canada (British Columbia and Ontario), London, and India (Gujarat, Maharashtra, Bengaluru). The majority of our team is based in Ontario and British Columbia, working remotely within a 300km radius of Toronto or Vancouver. Flexible co-working locations are available in Ontario and British Columbia. Core sync hours and focus time for heads-down work are maintained across teams in the UK, India, and North America, with a global #OneTeam culture.
Your manager supports your development with ongoing feedback and regular 1-on-1s. We offer opportunities to elevate your craft with a professional mastery allowance for learning support, and encourage experimentation to drive business impact. We provide a range of health and wellness benefits from day 1, remote work setup support, and a collaborative remote-first environment. We also invite participation in townhalls, AMA sessions, quarterly celebrations, and Employee Resource Groups to connect year-round. Loopio is an equal opportunity employer and we are committed to building equitable workplaces that are diverse and inclusive. If you require accommodations during virtual interviews, please contact the Talent Experience team.
Required Experience: Manager
Key Skills: Facilities Management, ADMA, Heavy Bus Driving, AXA, Building Services, Courier Delivery
Employment Type: Contract
Department / Functional Area: Customer Experience (CX)
Experience: years
Vacancy: 1