Accommodation Service Manager NOC 60031 Jobs In-Demand *APPLY FOR FUTURE OPPORTUNITIES*

GreenTech Resources Worldwide Canada; Town of Stettler; On-site; CAD 60,000 - 80,000; Full time

Job summary

A Canadian hospitality company in Alberta is seeking an Accommodation Service Manager to lead the department, manage guest relations, and ensure high operational standards. The ideal candidate should have a relevant bachelor's degree and a proven background in accommodation services. The position offers a permanent, full-time role with a competitive hourly salary ranging between $34.60 and $56.41. Staff training and policy development are key aspects of this managerial position.

Qualifications

• 1-3 years of proven managerial experience in accommodation services.
• Excellent knowledge of various management methods and techniques.
• Strong communication and customer service skills essential.

Responsibilities

• Develop and implement department policies and procedures.
• Manage invoices, process orders, and track inventory.
• Address guest complaints professionally to ensure satisfaction.
• Prepare budgets and manage revenues and expenses.
• Create service procedures and recruit/train staff.

Skills

Management methods

Leadership

Communication

Sales

Customer service

Creative thinking

Problem-solving

Multitasking

Advanced troubleshooting

Education

Bachelor's degree in business, administration, or related field

Tools

Excel

PowerPoint

Microsoft Word

Hospitality software

Job description

GreenTech Resources Worldwide Canada | Full time

Accommodation Service Manager NOC 60031 Jobs In-Demand *APPLY FOR FUTURE OPPORTUNITIES*

Central Alberta (Stettler), Canada | Posted on 03/13/2025

• NOC Code NOC 60031 - Accommodation service managers
• Date Opened 03/13/2025
• Job Type Full time
• Work Experience 1-3 years
• City Central Alberta (Stettler)
• State/Province Alberta
• Country Canada

Job Description

• Develop, implement and evaluate policies and procedures for the operation of the department or establishment
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory
• Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction
• Prepare budgets and monitor revenues and expenses
• Monitoring department issues and client complaints to create methods to lessen recurring issues
• Participate in the development of pricing and promotional strategies
• Supporting service personnel with questions posed by guests and taking over from the support staff if any issues arise
• Negotiate with suppliers for the provision of materials and supplies
• Develop service procedures, policies, and standards
• Recruit and supervise staff, oversee training, and set work schedules
• Analyse statistics and compile accurate reports
• Negotiate with clients for the use of facilities for conventions, banquets, receptions, and other functions
• Acting as a link between guests and hotel management
• Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company’s adherence to these regulations, and remaining current on the industry’s standards and new innovations, materials, tools, and processes

Requirements

• A bachelor’s degree in business, administration, or related field
• Proven working experience as an Accommodation Service Manager
• Excellent knowledge of management methods and techniques
• Excellent leadership, communication, sales, and customer service skills
• Proficiency in Excel, PowerPoint, and Microsoft Word and hospitality software
• Strong creative thinking and problem-solving skills
• A proven track record of being able to lead a team and to multitask
• Reporting on daily operations in a timely manner
• Advanced troubleshooting and multi-tasking skills

Terms of employment

• Full Time
• Permanent Position
• 40 hours per week
• Day, Evening, Morning

Required years of experience: 1-2 Years of experience

Salary: $34.60 - $56.41 per hour