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Ecommerce Assistant
Job summary
A leading ecommerce firm is seeking an Ecommerce Assistant to support online store operations. The role includes managing product listings, processing orders, and responding to customer inquiries, ensuring a smooth and positive customer experience. The ideal candidate is detail-oriented, has strong organizational and communication skills, and is fluent in English. This position is 100% remote within Brazil, offering competitive salary and diverse project opportunities.
Benefits
Qualifications
- Experience in ecommerce, retail, or online store management is a plus.
- Strong organizational and communication skills.
- Detail-oriented and able to work independently in a remote setting.
- Fluent in English; Portuguese is a plus.
Responsibilities
- Manage and update product listings on ecommerce platforms.
- Ensure product information, pricing, and images are accurate and up-to-date.
- Process customer orders and coordinate with logistics or fulfillment teams.
- Respond to customer inquiries professionally and promptly.
- Monitor inventory and assist with stock updates.
- Support marketing campaigns and promotions on the online store.
- Maintain documentation, reports, and store analytics.
- Collaborate with marketing, sales, and design teams as needed.
Skills
Job Title : Ecommerce Assistant | Remote | Brazil
Location : Brazil | Full-time | 100% Remote
We are seeking an Ecommerce Assistant to support day-to-day online store operations. This role involves managing product listings, processing orders, and assisting with customer inquiries. You will help maintain accurate store data, ensure smooth operations, and contribute to a positive customer experience.
- Manage and update product listings on ecommerce platforms.
- Ensure product information, pricing, and images are accurate and up-to-date
- Process customer orders and coordinate with logistics or fulfillment teams
- Respond to customer inquiries professionally and promptly
- Monitor inventory and assist with stock updates
- Support marketing campaigns and promotions on the online store
- Maintain documentation, reports, and store analytics
- Collaborate with marketing, sales, and design teams as needed
- Experience in ecommerce, retail, or online store management is a plus
- Strong organizational and communication skills
- Detail-oriented and able to work independently in a remote setting
- Familiarity with ecommerce platforms and basic digital marketing concepts
- Fluent in English; Portuguese is a plus
- Basic knowledge of MS Office or Google Workspace
- 100% remote working within Brazil
- Opportunity to work on diverse ecommerce projects
- Professional development and learning opportunities
- Competitive salary and flexible working hours
- Collaborative and supportive team culture
- Submit your resume and cover letter in English. We look forward to receiving your application.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.