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Junior Dispatcher
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Junior Dispatcher
Job summary
A financial services company is seeking a Junior Dispatcher to provide critical operational support for clients. This role, initially part-time, will transition to full-time based on performance and client needs. The ideal candidate should possess advanced English proficiency, strong organizational skills, and the ability to manage schedules and provide administrative support in a fully remote setting. If you're enthusiastic about telecommunications and want to grow in a tech-driven environment, this is the opportunity for you.
Qualifications
- Strong written and verbal communication skills in English required.
- Proficiency in Word and Excel for handling documents and reports.
- Reliable internet connection needed for optimal performance.
Responsibilities
- Coordinate daily and weekly activities to ensure smooth operations.
- Assign tasks and coordinate technicians' schedules.
- Provide essential administrative assistance.
- Manage and support the client's phone systems.
- Deliver excellent customer service and resolve inquiries.
Skills
Initial phase
After successful transition, compensation will be reviewed based on performance, availability, and client needs. Payment is made in Brazilian Reais (BRL).
Work Schedule:
- Part-Time: Monday to Friday, 8:00 AM – 12:00 PM (EST)
- Full-Time: Monday to Friday, 8:00 AM – 5:00 PM (EST)
The role is expected to start part-time during the first weeks, with the goal of transitioning to a full-time schedule.
Work Modality: 100% Remote
Are you passionate about telecommunications and enjoy coordination and administrative support tasks? Space Financial Group is looking for a Junior Dispatcher with enthusiasm, strong organizational skills, and a proactive mindset to join our team. This role provides ongoing operational support for one of our clients and plays a key part in ensuring smooth and efficient daily operations.
- Schedule and Agenda Management: Coordinate daily and weekly activities efficiently to ensure operations run smoothly and without disruptions.
- Technician Dispatching: Assign tasks and coordinate technicians' schedules and movements, optimizing time and resources.
- Administrative Support: Provide essential administrative assistance to support operational workflows.
- Phone Systems Management: Manage and support the client's phone systems, ensuring clear and reliable communication.
- Customer Support: Deliver excellent customer service by responding to inquiries and resolving issues via email and phone.
- Advanced English Proficiency (C1/C2): Strong written and verbal communication skills in English.
- Advanced Microsoft Office Skills: Proficiency in Word and Excel for handling operational documents and reports.
- Technical Skills (IT & Communication Tools): Comfort working with technology and communication systems relevant to the role.
- Stable Internet Connection: Reliable connectivity to perform duties without interruptions.
- Availability & Commitment: Ability to work the assigned schedule with flexibility to support client needs.
- Excellent Communication Skills: Clear, professional, and effective communication with clients and internal teams.
If you are proactive, have a strong sense of responsibility, and are eager to grow in a dynamic and technology-driven environment, we'd love to hear from you.
Join Space Financial Group and help support and enhance our clients' daily operations.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.