VIP Account Manager

Pacifica Continental; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading hospitality firm in São Paulo is seeking a VIP Account Manager to manage key accounts and maximize sales opportunities. Responsibilities include understanding customer needs, generating new sales, and providing a VIP experience. Ideal candidates should have a background in sales and the gambling industry, strong interpersonal skills, and be fluent in English. This role offers a dynamic work environment and opportunities for growth.

Qualificações

• Diploma/degree in Sales, Marketing, Business Administration or a related field.
• Proven experience as an Account Manager in the Gambling industry.
• Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels.
• Excellent knowledge of Microsoft Office.
• Understanding of CRM tools.
• Ability in problem-solving and negotiation.
• Fluency in English.

Responsabilidades

• Manage a portfolio of Key Account customers.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand relationships with existing customers by proposing solutions.
• Generate new sales for long-lasting relationships.
• Assist high-end players and attend hospitality events.
• Work closely with internal teams to serve VIP customers.
• Prepare reports of progress and forecasts.

Descrição da oferta de emprego

Overview

As a VIP Account Manager, based at our premises in Sao Paolo, you will be responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them.

Responsibilities

• Manage a portfolio of Key Account customers.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Provide assistance to high-end, high-value players and attending to hospitality events.
• Work closely with internal teams, in order to serve high-value customers and provide a VIP customer experience.
• Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics.

Requirements

• Diploma/degree in Sales, Marketing, Business Administration or a related field.
• Proven experience as an Account Manager in the Gambling industry.
• Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels.
• Excellent knowledge of Microsoft Office.
• Understanding of CRM tools.
• Ability in problem-solving and negotiation.
• Fluency in English.

Application questions

• How would you rate your English level? Basic, Intermediate, Advanced
• What is your monthly gross expectation?
• Experience in the iGaming industry? Yes, No

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