Technician Specialist Contractor (FM)

Veesion; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A fast-growing tech startup is seeking a Technician in São Paulo to manage server configurations and provide technical support to clients. Key responsibilities include configuring servers, assisting clients remotely, analyzing issues, and ensuring optimal system performance. Required skills include native Portuguese and advanced English proficiency, a problem-solving mindset, and a strong interest in IT. The role offers a collaborative work environment and opportunities for growth within the company.

Serviços

Opportunity to grow within a fast-growing multinational company

Collaborative dynamic work environment

Qualificações

• Passion for network technologies.
• Ability to work autonomously and manage priorities.
• Experience working in a startup is a plus.

Responsabilidades

• Configuration of servers before sending to clients.
• Remotely assist clients in installing servers.
• Analyze server-related issues and deploy solutions.
• Use ticketing tools for tracking client requests.
• Monitor server performance using graphical software.

Conhecimentos

Native in Portuguese

Fluent / Advanced in English

Problem-solving skills

Technical knowledge

Experience with networks

Descrição da oferta de emprego

Context

Veesion is experiencing rapid growth following its successful Series B funding round. This expansion phase requires strengthening our technical foundation and scaling our development capabilities to meet increasing market demands.

Your Mission

As a Technician at Veesion you will play a key role in managing and maintaining our product. Your passion for network technologies and your technical expertise will be put to use within the Technical Support team as well as with our clients. Youll have the opportunity to develop your skills and face exciting challenges while contributing to a safer future for retail.

Responsibilities

• Server Configuration : You will be responsible for configuring our servers before sending them to our clients. Using our OS system you will execute the necessary commands and record the details in our inventory.
• Installation and Technical Support : You will remotely assist clients in installing servers guiding them through the process. You will also conduct in‑depth analyses of camera systems and network architectures configuring the system based on their needs and ensuring compatibility with the RTSP protocol.
• Problem Analysis and Resolution : You will be responsible for analyzing server‑related issues and deploying appropriate solutions to ensure smooth system operation. You will also carry out preventive maintenance to optimize performance.
• Ticket Management and Follow‑Up : You will use our ticketing tools to ensure proper tracking of client requests.
• Data Analysis and Reporting : You will regularly monitor server performance using graphical software (Grafana) and ensure optimal operation.
• Customized Configuration for Each Client : You will configure our system based on each clients specific needs ensuring a solution tailored to their requirements.

Required Skills

• Youre Native in Portuguese and Fluent / Advanced in English;
• You are eager to join a young dynamic and ambitious tech startup;
• You are a true problem solver and can quickly find solutions;
• You have a genuine interest in IT and strong technical knowledge;
• You can work autonomously and manage priorities and deadlines effectively;
• You have experience working with networks.

Nice to have

• You have already had a similar experience in a startup ecosystem.
• You have experience in IP network configuration.

Benefits

• The candidate have to be based in São Paulo Brazil;
• Contractor Hiring Model (PJ);
• Opportunity to grow within a fast‑growing multinational company;
• Collaborative dynamic work environment.

A fast and transparent recruitment process

We are committed to providing you with a quick three‑step recruitment process :

• A first interview with our talent acquisition specialist.
• A second interview with our technical expert.
• An interview with our operations manager.

Why join Veesion

Joining Veesion means being part of a dynamic technical team within a rapidly growing company in the fields of artificial intelligence and retail. You will be encouraged to develop your technical skills and take on exciting challenges while helping make retail more secure.

Convinced? Then dont hesitate and apply now!

Key Skills

• Sales Experience
• Crane
• Customer Service
• Communication skills
• Heavy Equipment Operation
• Microsoft Word
• Case Management
• OSHA
• Team Management
• Catheterization
• Microsoft Outlook Calendar
• EHS

Employment Type

Full Time

Experience

years

Vacancy

1