Why consider this job opportunity:
- Salary up to $224,500
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere in the U.S.
- Comprehensive medical, dental, and vision coverage, including Health Savings Account contributions
- Generous holiday, vacation, and leave policies, along with supportive family care programs
- Engaging company culture with social activities, team events, and employee resource groups
What to Expect (Job Responsibilities):
- Define the strategy for auto loan collections and recoveries, collaborating with Operations leadership
- Understand delinquent borrowers to deliver products that address real human problems
- Establish and track success metrics to assess the impact of product and operations initiatives
- Utilize data-driven insights to inform product decisions, optimizing key metrics
- Develop vendor partnerships that align with the overall business strategy
What is Required (Qualifications):
- 6+ years of experience in a product management role, focusing on consumer-facing products and internal operational tools
- Proven track record of driving business outcomes through quantitative metrics and qualitative understanding
- Strong product sense with the ability to execute on a multi-quarter roadmap
- Excellent analytical problem-solving skills and effective communication
- Ownership and growth mindset, demonstrating humility and a desire for continuous improvement
How to Stand Out (Preferred Qualifications):
- Experience building products in fintech, credit servicing, or customer support environments
- Familiarity with voice, chat, or AI-driven multi-modal user experience
- Interest in credit and personal finance economic concepts
- Experience with third-party vendor integrations
- Demonstrated mission orientation and ability to achieve impactful results