Remote Destination Specialist

Sweetcarolinatravels; Teletrabalho; BRL 60.000 - 80.000; Tempo integral

Resumo da oferta

A travel agency is seeking a Remote Destination Specialist to be a vital partner in clients' travel journeys. You’ll manage inquiries, coordinate bookings, and provide expert guidance on travel requirements. The ideal candidate has strong communication skills and a customer service background, ideally in travel or hospitality. Enjoy 100% remote flexibility, exclusive travel benefits, and a culture focused on personal growth and travel passion.

Serviços

100% remote flexibility

Exclusive travel benefits

Continuous training and mentorship

Qualificações

• Excellent written and verbal communication skills.
• Proven experience in customer service, especially in travel or hospitality.
• Strong attention to detail and organizational skills.

Responsabilidades

• Serve as primary liaison for client inquiries via email, phone, and messaging.
• Coordinate travel bookings and manage changes or cancellations.
• Provide guidance on destinations and agency processes.
• Process itineraries and confirm expectations before departures.
• Conduct follow-ups to reinforce client relationships.

Conhecimentos

Clear communication skills

Background in customer service

Detail-oriented

Organizational skills

Comfortable with digital tools

Enthusiasm for travel

Descrição da oferta de emprego

As a Remote Destination Specialist, you will serve as a strategic partner in our clients’ travel journeys—from the spark of an idea to a smooth return home. This role is central to our service model. You’ll be the trusted point of contact who ensures every detail is thoughtfully managed, every question is answered with confidence, and every experience reflects the gold standard of personalized service.

Sweet Carolina Travel Agency,has long believed that exceptional travel planning is built on relationships, consistency, and follow-through. Our agency blends traditional customer care with modern tools and innovation, and we’re looking for someone who values doing things the right way—while still thinking creatively.

Core Responsibilities

Serve as the primary liaison for client inquiries via email, phone, and messaging platforms, delivering prompt, professional, and solutions-oriented communication.

Coordinate travel bookings, changes, cancellations, and special accommodations with accuracy and care.

Provide well-informed guidance on destinations, travel requirements, policies, and agency processes.

Proactively confirm itineraries, timelines, and expectations before departure.

Conduct post-travel follow-ups to gather feedback and reinforce long-term client relationships.

Address and resolve challenges with empathy, efficiency, and a client-first mindset.

What We Offer

100% remote flexibility, allowing you to work from anywhere while maintaining accountability and results.

Access to exclusive travel benefits and industry-specific discounts.

Structured onboarding, continuous training, and mentorship designed to support long-term success.

A collaborative, values-driven culture where professionalism, passion for travel, and personal growth are core priorities.

Ideal Candidate Profile

Clear, confident written and verbal communication skills.

Proven background in customer service; experience in travel, hospitality, or tourism is a strong advantage.

Detail-oriented with excellent organizational and time-management capabilities.

Comfortable navigating digital tools, booking platforms, and evolving systems.

A genuine enthusiasm for travel and helping others create meaningful, well-planned experiences.