Onboarding Specialist

LifeStance Health; Brasil; Teletrabalho; BRL 259.000 - 312.000; Tempo integral

Resumo da oferta

A leading mental health organization is seeking an Onboarding Specialist to facilitate a seamless experience for new hires. This role involves managing the onboarding process, ensuring compliance, and enhancing the new hire experience. Ideal candidates will have experience in HR or healthcare administration, strong communication skills, and a focus on detail. The position is remote and offers a competitive salary of $48,880 to $58,656 annually, plus bonuses.

Serviços

Medical, dental, and vision insurance

401k with employer match

Paid parental leave

Employee Assistance Program

Qualificações

• 1+ years of experience in onboarding, HR, or healthcare administration.
• Strong verbal and written communication abilities.
• High attention to detail and commitment to accuracy.

Responsabilidades

• Manage the end-to-end onboarding process.
• Conduct welcome sessions and orientation calls.
• Ensure compliance with onboarding standards.

Conhecimentos

Organization and time management

Communication abilities

Attention to detail

Customer service mindset

Formação académica

Bachelor’s degree in Human Resources or related field

Ferramentas

HRIS/ATS systems (e.g., Workday, Salesforce)

Descrição da oferta de emprego

Overview

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.
• Empathy: We seek out diverse perspectives and listen to learn without judgment.
• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
• One Team: We realize our full potential when we work together towards our shared purpose.

POSITION OVERVIEW

The Onboarding Specialist plays a vital role in creating a seamless and engaging experience for all new hires, both clinical and non-clinical. This role ensures employees transition smoothly into the organization by coordinating required documentation, compliance processes, and internal communications. Acting as the primary point of contact, the Onboarding Specialist helps new team members feel welcomed, supported, and prepared for success in their roles, while also ensuring all organizational, regulatory, and operational requirements are met.

Consistent with LifeStance’s values, every member of the LifeStance team is expected to support each other and the mission, which may mean participating in projects and initiatives and performing functions and responsibilities not specifically outlined in this job description. As a member of the Human Resources/People Team, this position is expected to foster a commitment LifeStance’s values.

Compensation: $48,880.00 – 58,656.00/annually, with additional annual bonus potential

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

Location: Remote, with standard working hours aligning with the Pacific time zone (PST)

KEY RESPONSIBILITIES:

Onboarding Coordination

• Manage the end-to-end onboarding process for new hires across clinical and non-clinical roles.
• Facilitate background checks, I-9, and completion of necessary documentation.
• Partner with Recruiting, Credentialing, Operations, and others as needed to ensure timely onboarding and Day 1 readiness.
• Track progress against onboarding milestones and proactively follow up with hires and stakeholders.

New Hire Experience

• Serve as the main point of contact for new employees during the pre-hire and onboarding period.
• Conduct welcome sessions, orientation calls, and check-ins to build engagement and answer questions.
• Provide clear communication and guidance on next steps, expectations, and resources.

Compliance & Documentation

• Adhere to all onboarding standards and workflows
• Maintain detailed records in HRIS/ATS systems (e.g., Workday, Salesforce, or similar)

Collaboration & Communication

• Partner with cross-functional teams including Recruiting, Credentialing, Operations, and others as needed to ensure a smooth transition for each new hire.
• Share timely updates with hiring managers and leadership regarding onboarding progress and potential barriers.

Process Improvement

• Identify opportunities to enhance onboarding efficiency, consistency, and employee experience.
• Contribute to the development of best practices, tools, and resources for onboarding.
• Stay informed of trends and compliance requirements in behavioral health and healthcare onboarding.

QUALIFICATIONS:

Education:

• Bachelor’s degree in Human Resources, Healthcare Administration, Business, or related field preferred.
• An additional 4 years of highly relevant experience may be considered in lieu of the degree.

Experience:

• 1+ years of experience in onboarding, HR, recruiting coordination, credentialing, or healthcare administration (behavioral health or healthcare strongly preferred).
• Familiarity with HRIS/ATS systems (Workday, Salesforce, or comparable platforms).

Skills:

• Excellent organization and time management skills, with ability to handle multiple priorities.
• Strong verbal and written communication abilities.
• High attention to detail and commitment to accuracy.
• Customer service mindset and ability to foster positive new hire experiences.

CORE COMPETENCIES

• Confidentiality and professionalism
• Collaboration and teamwork
• Proactive problem-solving
• Commitment to equity, inclusion, and the mission of behavioral healthcare

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Benefits

As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.