Lead Ux Researcher

Agileengine; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading tech company in São Paulo seeks a skilled UX Researcher to plan and carry out research initiatives, combining qualitative and quantitative data to inform product development. This position requires excellent communication skills, experience in User-Centered Design, and the ability to mentor others. The ideal candidate will enjoy a competitive salary, professional growth opportunities, and a flexible work schedule that balances in-office and remote work options.

Serviços

Professional growth

Competitive compensation

Flextime

Qualificações

• Minimum 3 years experience in UX Research or Usability Engineering.
• Proficient in using remote research tools effectively.
• Experience in a collaborative team environment.

Responsabilidades

• Plan and conduct generative and evaluative research.
• Interpret results and present findings to stakeholders.
• Mentor junior UX researchers.

Conhecimentos

Commercial experience in UX Researcher roles

Excellent written and verbal communication skills

Experience implementing User-Centered Design processes

Ability to perform foundational research tasks

Attention to detail

Strong interpersonal skills

Creative problem-solving

Formação académica

Bachelor's or MS in a human behavior related field

Ferramentas

UserTesting

Figma

Jira

Descrição da oferta de emprego

What you will do

• Plan and carry out generative and evaluative research to inform future product work;
• Combine qualitative and quantitative data - usability testing, JTBD interviews, open-ended "show me how you use it" interviews, simple and advanced surveys, card sorting, A / B testing, UX analytics, etc;
• Screen, recruit, and schedule research participants to get the right attitudinal and behavioral findings;
• Create, iterate, and outline on characteristics, needs, and requirements of relevant personas for product development; evaluate personas appropriately with end-users;
• Interpret results and present findings to key stakeholders through impactful visuals and actionable research reports; conduct follow-up research to determine the success of solutions;
• Collaborate with other researchers, UX designers, PMs, and engineering to ensure research translates into business impact;
• Address scope creep through change order management in a proactive manner;
• Mentor and coach junior UX researchers and newcomers on the team;
• Be available primarily for US Central business schedule, but may need to overlap with partners in APAC and EMEA.

Must haves

• Commercial experience in UX Researcher or Usability Engineer roles, middle and senior levels;
• Excellent written and verbal communication skills, such as providing effective stakeholder presentations and facilitating workshops;
• Experience implementing User-Centered Design processes within an Agile delivery organization;
• Ability to perform foundational, formative, and evaluative research tasks throughout the design process;
• Ability to formulate answerable practical research questions and prioritize them across multiple research streamlines;
• Attention to detail and mastery of information design;
• Ability to invent custom methodology for persona development focused research if an existing research method doesn't provide product teams value;
• Experience with remote tools to conduct a research study such as UserTesting, Respondent.io, Qualtrics, Optimal Workshop, Figma, Miro, LucidSpark, LucidChart, Dovetail, Github, Jira;
• Ability to work both independently and in a team;
• Strong interpersonal skills with the ability to collaborate effectively with individuals and cross-functional teams that are geographically dispersed;
• A strong desire for creative problem-solving with a positive attitude;
• Understanding of user-centered design principles, traditional design principles, and understanding of UX and interactive design trends.

Nice to haves

• Bachelor's or MS in a human behavior related field, for example, four-years accredited institution in Anthropology, Human-Computer Interaction (HCI), Human Factors (Industrial Engineering), Psychology, or Sociology;
• Equivalent and demonstrable work experience if there is no academic background.

The benefits of joining us

• Professional growth

  Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps

• Competitive compensation

  We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities

• A selection of exciting projects

  Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands

• Flextime

  Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office - whatever makes you the happiest and most productive.

Job Types: Full-time, Contract

Work Location: In person