Executive Assistant to VP of Engineering (ConnectWise)

Sigma Software; São Paulo; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading technology firm in São Paulo is seeking a skilled candidate with at least 6 years in a technical role focused on metrics and data analysis. Responsibilities include designing dashboards and refining KPIs while collaborating with cross-functional teams. The ideal candidate excels in communication and stakeholder management, adapting well to fast-paced environments. This role is full-time and remote work is available.

Qualificações

• 6 years of experience in a technical or data-oriented role.
• Strong experience working with cross-functional teams.
• Experience analyzing large data sets and performing root-cause analysis.
• Excellent verbal and written communication skills.
• Strong stakeholder management skills.
• Comfortable working in fast-moving environments.
• Experience in defining and refining KPIs, SLAs, OKRs.

Responsabilidades

• Design and maintain dashboards and scorecards for strategic objectives.
• Define, refine, and evolve KPIs and metrics frameworks.
• Aggregate and cleanse data from multiple systems.
• Analyze trends and perform root cause analyses.
• Produce regular reports for stakeholders.
• Monitor the health of metrics and drive remediation.
• Identify gaps in measurement capabilities and propose enhancements.

Conhecimentos

React Native

AI

Enterprise Software

React

Node.js

Redis

AWS

Software Development

iOS

Team Management

Product Development

Mobile Applications

Formação académica

Bachelor’s degree in computer science, engineering, data science, statistics, business analytics or a related field

Ferramentas

Azure DevOps

JIRA

Confluence

Asana

Descrição da oferta de emprego

Responsibilities

• Design, implement, and maintain dashboards and scorecards to reflect the progress toward strategic objectives
• Define, refine, and evolve KPIs, SLAs, OKRs and other metrics frameworks in collaboration with engineering, product, operations, and business teams
• Aggregate, cleanse, and correlate data from multiple systems (e.g., JIRA, monitoring, data warehouse, internal tools, and financial systems)
• Analyze trends, variances, and anomalies; perform root cause analyses and propose actions or changes to processes or focus
• Produce regular reports (weekly, monthly, quarterly) for the VP, the executive team, and cross‑functional stakeholders
• Partner with stakeholders to vet and align on metric definitions, reporting cadences, and data interpretations
• Assist in setting targets, thresholds, and goals for key metrics and monitor progress toward them
• Monitor the health of metrics (data quality, signal stability, outlier detection, alerting) and drive remediation when issues arise
• Identify gaps in current measurement capabilities; propose and drive enhancements including new instrumentation, tooling, or process changes
• Serve as the go‑to analytics/metrics liaison between the VP and various teams (engineering, product, operations, finance)
• Assist in preparing executive‑level narratives and presentations, translating complex data into impactful stories
• Stay abreast of industry best practices in metrics, observability, dashboards, and data analytics; implement innovations and continuous improvements

Qualifications

• 6 years of experience in a technical or data‑oriented role (e.g., analytics, reporting, technical product management, program management with a strong focus on metrics)
• Strong experience working with cross‑functional engineering, product, or operations teams
• Experience analyzing large data sets, identifying trends and anomalies, and performing root‑cause analysis
• Excellent verbal and written communication skills with the ability to simplify complex analyses into digestible narratives for senior audiences
• Strong stakeholder management skills with the ability to influence across multiple teams without direct authority
• Comfortable working in ambiguous, fast‑moving environments
• Experience in defining and refining KPIs, SLAs, OKRs, and similar measurement frameworks
• Advanced level of English

WILL BE A PLUS

• Bachelor’s degree in computer science, engineering, data science, statistics, business analytics or a related field (or equivalent experience)
• Experience in technical domains (e.g., cloud infrastructure, SaaS, and dev tools)
• Familiarity with data warehouses, ETL processes, instrumentation, event tracking, observability, and monitoring systems
• Experience working with program management tools (e.g., Azure DevOps, JIRA, Confluence, and Asana)
• Prior experience reporting to senior executives or being part of an executive‑facing analytics and insights team
• Prior experience with metrics governance (defining metric ownership, ensuring metric consistency, handling metric versioning, and maintaining metric catalogs)
• Experience in tooling improvements for measurement (e.g., instrumenting new metrics, automating data collection, and adopting data‑quality tooling)

Personal Profile

• High level of self‑organization
• Attention to detail
• Structured work approach
• Excellent communication skills

Remote Work: Yes

Employment Type: Full‑time

Key Skills

React Native, AI, Enterprise Software, React, Node.js, Redis, AWS, Software Development, iOS, Team Management, Product Development, Mobile Applications

Experience: years

Vacancy: 1