End User Support Specialist - Global Delivery

Bebeetechnical; Florianópolis; Híbrido; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading consulting company in Brazil seeks a skilled professional for a role in end-user support. The ideal candidate must have senior-level experience and expertise in Windows, macOS, and Linux/Unix operating systems. This position offers a personalized career development path, international exposure, and the flexibility of hybrid work arrangements within a supportive and inclusive environment.

Serviços

Career development path

Challenging projects

Healthy work-life balance

Supportive workplace

Qualificações

• Senior-level experience in end-user support or IT helpdesk.
• Strong foundation in operating systems: Windows, macOS, Linux/Unix.
• Excellent problem-solving skills and attention to detail.

Responsabilidades

• Deliver exceptional end-user support.
• Troubleshoot and resolve hardware and software issues.
• Collaborate with global teams on various projects.

Conhecimentos

End-user support experience

Troubleshooting skills

Interpersonal communication

Fluent English (C1 level)

Ferramentas

Windows

macOS

Linux/Unix

Descrição da oferta de emprego

Unlock Your Potential in Our Dynamic Team

About this Opportunity

We’re on the lookout for a talented and motivated professional who is passionate about delivering exceptional end-user support. At our company, we foster a culture that values dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, and teamwork.

We believe in creating a safe and inclusive environment where everyone has equal opportunities to grow and succeed.

Qualifications

Our ideal candidate will possess senior-level experience in end-user support or IT helpdesk, with a strong foundation in Windows, macOS, and Linux/Unix operating systems.

They will be skilled in troubleshooting and resolving hardware, software, and system issues efficiently, while also possessing excellent interpersonal and professional communication skills. The successful candidate will have fluent English language skills (C1 level), which will enable them to interact effectively with international clients.

They will be detail-oriented, proactive, and able to work independently in a fast-paced environment, as well as collaboratively within a team.

What's In It for You?

• A personalized career development path tailored to your goals and aspirations.
• Interesting and challenging projects that span various sectors and geographies.
• International exposure through collaborations with global teams and potential opportunities for growth.
• A healthy work-life balance, with options for hybrid work arrangements.
• A supportive workplace that prioritizes your well-being, health, and professional growth.

Who Are We?

We are a consulting company focused on creating value for our clients through innovation, training, and outsourcing.

With a strong commitment to talent development, we have established ourselves as a leader in the Information Technology and Services industry.