Carrier Relationship Manager, Global Sales

House of F; São Paulo; Presencial; BRL 150.000 - 200.000; Tempo integral

Resumo da oferta

Uma empresa de soluções de comunicação está em busca de um Gerente de Relacionamento para o setor de Vendas Globais. O profissional será responsável por adquirir novos clientes e gerenciar contas existentes, especialmente em mercados da América Latina. É necessário ter no mínimo 3 anos de experiência em mensagens A2P ou telecomunicações, além de habilidades excepcionais em comunicação e negociação. O cargo requer fluência em inglês e português, com viagens previstas pela região.

Qualificações

• Mínimo de 3 anos de experiência em mensagens A2P, telecomunicações ou um setor relacionado.
• Histórico comprovado em desenvolvimento de negócios ou gestão de contas importantes.
• Excelentes habilidades de comunicação e gerenciamento de relacionamentos.

Responsabilidades

• Identificar e explorar novas oportunidades de negócios nos mercados designados.
• Construir e manter relacionamentos duradouros com clientes existentes.
• Conduzir negociações de contratos e fechar negócios.

Conhecimentos

Desenvolvimento de Negócios

Gestão de Contas

Negociação

Comunicação

Gestão de Relacionamento

Ferramentas

CRM

Descrição da oferta de emprego

Carrier Relationship Manager, Global Sales – São Paulo, BR

Descrição da vaga

We are looking to hire a Relationship Manager, Global Sales who will be managing business in the American Continent (North and South). Please read the details below and, if it sounds like you, reach out to us.

About The Company

With an experience of over 11+ years and counting, our client is a leading business communication solutions company with the core focus on integrated express telecommunication. The company specializes in developing dynamic products and services that drive scalable customer engagement for our clients, thereby helping them build brand loyalty to grow their business even in saturated marketplaces. Our 600+ strong clientele is a testament to our expertise in enhancing business customer connectivity which organically translates our products into one of the strongest touch points for our clients' brands.

Job Description

Our client is a leading global messaging and connectivity provider, delivering enterprise grade A2P (Application-to-Person) SMS solutions across international markets. We enable businesses to communicate reliably with their customers worldwide through innovative messaging services.

Role and Responsibilities

• Client Acquisition: Identify and target new business opportunities within assigned markets. Engage with prospective clients through cold calls, emails, and networking to drive sales growth.
• Attend regional messaging events
• Onboard local aggregators in the region
• Understand bilateral deals in A2P
• Account Management: Build and maintain strong, long‑term relationships with existing clients. Act as the primary point of contact for assigned accounts, ensuring customer satisfaction and identifying opportunities for upselling and cross‑selling the company's products and services.
• Negotiation & Closing: Lead contract negotiations, prepare proposals, and close deals. Ensure seamless transitions from sales to the implementation team, ensuring client expectations are set and met.
• Collaboration: Work closely with internal teams such as marketing, product, and customer success to deliver exceptional customer experiences. Provide feedback on market trends, client feedback, and competitive intelligence to help shape the company’s offerings.
• Reporting & Analysis: Maintain accurate records of all sales activities, customer interactions, and opportunities in CRM tools. Provide regular updates to leadership on sales performance, forecasts, and key metrics.

Qualifications and Skills

• Minimum 3+ years of experience in A2P messaging, telecom, or a closely related industry.
• Proven track record in business development or key account management within international or Latin American markets.
• Excellent communication, negotiation, and relationship management skills.
• Strong understanding of the iGaming landscape in Brazil is a plus.
• Ability to work independently and collaborate with cross‑functional teams.
• Willingness to travel across Brazil and Latin America as needed.

Preferred Qualifications

• Fluency in English is required; Portuguese is essential, and knowledge of Spanish or other languages in Latin America is a strong advantage.
• Familiarity with CRM systems and data‑driven sales processes.
• Experience working with international or global clients in a fast‑paced, target‑driven environment.