Automations Specialist

Agent; Brasil; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading coaching and customer service company is seeking an Automation Specialist to build and manage operational automations. The role involves designing efficient workflows, analyzing manual processes for automation, and collaborating with the team in a dynamic environment. Candidates should have strong experience with Make.com or similar platforms. This position is remote and offers a salary range of $2000 – $2500/month.

Qualificações

• Hands-on experience with complex, multi-step automations.
• Strong experience connecting CRMs, email platforms, and tracking systems.
• Ability to troubleshoot and optimize existing workflows.

Responsabilidades

• Build and manage automations using tools like Make.com, Zapier, or n8n.
• Fully own the design, testing, documentation, and deployment of workflows.
• Continuously identify opportunities to streamline operations.

Conhecimentos

Automation/Integration Platform Expertise

Workflow Design

Data Management

Troubleshooting

Communication

Ferramentas

Make.com

Zapier

n8n

Descrição da oferta de emprego

Automations Specialist

Location: Remote from Anywhere in LATAM

Hours: 10 am – 7 pm EST (But requires some flexibility)

Compensation: $2000 – $2500/month

About the Company

Our client is a fast-growing coaching and customer service company building scalable systems to support multiple business lines. Their mission is to create sustainable processes, grow rapidly, and empower their team through continuous learning and ownership. they're a high-speed, low-drama, growth-focused environment.

They’re currently seeking a highly skilled Automation Specialist who can take complete ownership of their operational automations—freeing leadership from manual execution so they can scale the business.

About the Role

The Automation Specialist will be responsible for building, maintaining, and improving all automated processes across the company. This includes connecting systems, building workflows, ensuring accurate data flow, updating event automations, and replacing existing manual tasks with efficient, reliable automated solutions.

This role requires someone who is hands‑on, deeply technical with automation platforms, and capable of working with minimal supervision. If you love building systems, solving operational bottlenecks, and making businesses run more efficiently, this role is for you.

Key Responsibilities

Automation & Systems

• Build and manage automations using tools like Make.com (preferred), Zapier, or n8n.
• Create workflows that connect CRM, email platforms, tracking systems, spreadsheets, Zoom, calendars, and internal tools.
• Automate tasks such as:
  • Adding customers to Zoom events automatically.
  • Triggering email reminders and tagging sequences.
  • Updating CRM and tracking systems when specific conditions/events occur.
  • Auto‑adding users to Google Calendar events based on tags.
  • Managing workflow routing based on customer status, event type, and tags.

Workflow Ownership

• Fully own the design, testing, documentation, and deployment of workflows.
• Present automation drafts and iterate quickly based on feedback.
• Maintain existing workflows and update links, triggers, or event logic as events change.

Efficiency & Innovation

• Analyze manual processes and convert them into automated solutions.
• Continuously identify opportunities to streamline operations.
• Help build new internal systems and SOPs as the company grows.

Collaboration

• Attend short daily check‑in meetings.
• Work directly with the Operations Lead for prioritization and approvals.
• Communicate clearly about progress, blockers, and updates.

Required Technical Qualifications

• Automation/Integration Platform Expertise: Make.com (preferred), Zapier, or n8n (You must be able to build—not just manage—complex multi‑step automations)
• Strong experience designing workflows that move data between multiple systems.
• Ability to build logic‑based flows (branching, conditional routing, tagging logic, etc.).
• Ability to troubleshoot and optimize existing workflows.
• Experience connecting:
• CRMs (e.g., Go High Level or similar)
• Email/SMS platforms
• Zoom automation
• Google Calendar API or integrations
• Tracking spreadsheets & databases

Required Soft Skills

• A go‑getter who works with minimal supervision.
• Fast — We value speed, iteration, and rapid implementation.
• Accurate — If you give information, it must be correct.
• Honest and direct — Clear communication, no drama.
• Growth‑oriented — We’re building multiple companies; we want people who want to grow with us.
• Comfortable with chaos — We’re building many systems from scratch; you must thrive in ambiguity.

Nice to Have

Previous experience with: Clickup, Airtable, Asana, Excel/Google Sheets, Vapi, Flow Chat, Meta Business Suite, Popi.ai.