Associate Incident Management Specialist

Liferay, Inc.; Manaus; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading enterprise software company in Brazil seeks a candidate to monitor cloud systems and manage release processes. The ideal applicant is a team player available for night shifts and can communicate in English. The role emphasizes curiosity and a strong desire to learn and grow in a positive, collaborative work culture with competitive benefits. Join us if you want to be part of a renowned open-source company! This position offers unique opportunities for professional growth.

Serviços

Competitive salary package

Professional growth opportunities

Positive work culture

Qualificações

• Be available to work at night in a hours shift.
• Be able to communicate in English.

Responsabilidades

• Monitor Liferay's Cloud Systems and respond to requests within SLA.
• Manage release processes and pipelines.

Conhecimentos

Team player skills

Curiosity

Strong desire to learn

Descrição da oferta de emprego

About Liferay :

Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa.

As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.

Liferay Experience Cloud is an all-in-one solution that unites our Liferay DXP and cloud platform capabilities with built-in analytics and B2B commerce functionality, reducing the time to market and allowing for accelerated innovation - serving notable customers across the globe such as Airbus, US Bank, Honda, and Desjardins.

But we don't just make awesome software, we are also fueled by a greater-than-profit vision.

By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others.

We give our employees five days off to volunteer at charities they're excited about, and Liferay donates 10% of our profits to charities around the world.

Oh, we're also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

About You and this Role :

If you join our team, you will learn about containers and container orchestration with Kubernetes.

One of your passions will become building DevOps tools that make it easier to build, deploy and scale apps on our Cloud platform.

Key Responsibilities :

• Monitor Liferay's Cloud Systems and respond to requests within SLA
• Respond to monitoring events within the SLAs following documented procedures
• Respond to security threats within the SLAs following agreed to workflows
• Manage release processes and pipelines
• Manage support tickets and patches for systems
• Execute documented changes on our Cloud infrastructure

Required qualifications :

Your day to day work will be working along with teams outside Brazil!

• Be available to work at night in a hours shift
• Be able to communicate in English.
• Team player skills
• Curiosity
• Strong desire to learn

What We Offer :

• Salary package w / competitive benefits according to qualifications and experience
• Opportunities to take responsibility, grow professionally, and Stay Nerdy
• A positive and collaborative work culture
• Check out what employees say about us on Glassdoor
• Working at a leading open-source company