Admin, Rental Sales

Xylem; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading water technology company in Brazil is seeking an Entry Analyst for customer support roles. You will respond to customer inquiries, manage data entries, and ensure accuracy in customer information. Ideal candidates should hold a Bachelor’s degree in a relevant field and possess strong analytical and communication skills. The role emphasizes teamwork and the desire to learn. Join us in transforming water usage and conservation with innovative solutions that make a real impact.

Qualificações

• Bachelor's degree or equivalent work experience in relevant fields.
• Understanding of Lean Six Sigma principles.
• Proficiency in data analysis and Microsoft Excel.

Responsabilidades

• Respond to customer inquiries and resolve issues.
• Review and enter customer data into databases.
• Ensure customer data accuracy and confidentiality.

Conhecimentos

Data analysis

Communication

Collaboration

Attention to detail

Organizational skills

Formação académica

Bachelor's degree in Business, Engineering, or a related field

Ferramentas

Microsoft Office Suite

Excel

Descrição da oferta de emprego

Join Xylem in the global mission to #LetsSolveWater!

As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges.

We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary : Customer Support :

• Respond to customer inquiries and concerns
• Provide timely and accurate information to customers
• Troubleshoot and resolve customer issues
• Maintain a positive and professional attitude towards customers
• Escalate complex issues to appropriate departments

Entry Analyst :

• Review and enter customer data into company databases
• Verify accuracy and completeness of customer information
• Identify and report any discrepancies or errors in customer data
• Communicate with other departments to ensure customer data is updated and accurate
• Maintain confidentiality and security of customer information
• Assist with data analysis and reporting as needed

High Impact Behaviors :

• Continuous Professional Development : Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork : Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance : High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Qualifications :

• Bachelor's degree in Business, Engineering, or a related field or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• A basic understanding of Lean Six Sigma principles is expected, though certification may not be necessary at this entry level.
• Proficiency in data analysis and familiarity with Microsoft Office Suite, particularly Excel, to manage and analyze data.
• Strong attention to detail and organizational skills to ensure accuracy in data collection and analysis.
• Excellent communication abilities to effectively share findings and work within a team environment.
• A willingness to learn and adapt to new methods and tools used in continuous improvement processes.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use.

Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities.

Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.