Swim Coach jobs in United Arab Emirates

About Us

The ENTERTAINER is a leading digital company dedicated to adding value for consumers by bringing them the best incentive offers globally.

We are a 100% digital, data-driven tech company providing first-rate offers across renowned dining, leisure, entertainment, and hotel brands worldwide.

The ENTERTAINER has grown with the aim of creating unbeatable value and loyalty everywhere we operate.

We believe that "experience is everything," and that's why we are passionate about creating unforgettable experiences for our customers, partners, and employees.

The Client Services Executive is responsible for the day-to-day management of ENTERTAINER Business clients across various sectors.

Acting as the main point of contact for a portfolio of accounts, you’ll oversee the seamless delivery and execution of all client activity, working closely with internal teams to drive results.

You’ll be expected to bring strategic ideas to accounts, champion ENTERTAINER Business products and services, and ensure industry best practices are always met.

The environment is fast-paced and dynamic; agility, strong multi-tasking skills, and the ability to prioritize under pressure are essential.

You’ll need to think quickly, solve problems proactively, and maintain excellent client relationships while meeting deadlines.

This is a rewarding opportunity for someone who thrives in a client-focused, collaborative, and high-energy environment.

As a B2B Client Services Executive, you will:

1. Manage day-to-day client account deliverables, including communications planning, data analysis, insights, programme reporting, merchant selection, onboarding, and customer support.
2. Coordinate technology change requests, ensuring all deadlines and SLAs are met.
3. Understand client KPIs and business objectives, aligning activities to drive success.
4. Identify and support account growth opportunities through insights and proposals.
5. Scope, plan, and implement projects, ensuring timely and within-budget delivery.
6. Collaborate with internal teams to stay informed on products, solutions, and innovations.
7. Work with business heads to develop and expand client accounts strategically.
8. Interpret programme data to monitor performance, identify trends, and improve KPIs.
9. Manage internal administration, including invoicing, reporting, and documentation.

• Agency experience is essential, preferably with loyalty, marketing communications, or partnerships background.
• Strong understanding of sectors like Travel, Retail, FMCG, Telco, and Banking is highly desirable.
• Proven ability to manage multiple client relationships simultaneously.
• Solid knowledge of loyalty programmes, marketing communications, and partnership strategies.
• Strategic planning skills and influence over internal and external stakeholders.
• Excellent written and verbal communication skills.
• Leadership and team management capabilities.
• High attention to detail, with sound budgeting and financial skills.
• Awareness of digital and social media trends and their applications.
• Understanding of creative processes across digital platforms.
• Proactive in keeping informed about industry trends.
• Confidence to work as a key authority in a fast-paced team environment.
• Results-oriented with ownership and accountability.
• Ability to work independently and collaboratively.