Arabic-Speaking Front Office Manager

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company based in Dubai is looking for an experienced Front Office Manager to oversee all front office functions. The ideal candidate will have a strong background in guest services with a focus on enhancing customer satisfaction. Responsibilities include leading the team, managing daily operations, and ensuring service quality. Candidates must possess a high school diploma or relevant degree with several years of experience in a similar role. This position offers a chance to be part of a dynamic team in a celebrated hotel brand.

Qualifications

• High school diploma or GED; 4 years experience in guest services.
• 2-year degree from an accredited university in hospitality management; 2 years experience dealing with guest services.

Responsibilities

• Lead and supervise the Front Office team to ensure smooth operations.
• Monitor and manage the quality of guest services to improve satisfaction.
• Manage department controllable expenses to achieve budget goals.

Skills

Interpersonal communication

Leadership

Customer service

Problem-solving

Education

High school diploma or GED

2-year degree in Hotel Management or related

Job description

A leading hospitality company based in Dubai is looking for an experienced Front Office Manager to oversee all front office functions. The ideal candidate will have a strong background in guest services with a focus on enhancing customer satisfaction. Responsibilities include leading the team, managing daily operations, and ensuring service quality. Candidates must possess a high school diploma or relevant degree with several years of experience in a similar role. This position offers a chance to be part of a dynamic team in a celebrated hotel brand.