Production Technician jobs in United Arab Emirates

Due to growth, Bloom World Academy is seeking a skilled and service-oriented IT Technician to support the school’s IT infrastructure and technology requirements. This is an exciting opportunity for a hands-on professional to play a key role in ensuring the smooth running of hardware, software and networks across the school, while providing exceptional support to students, staff and parents.

• Provide first- and second-line technical support to staff and students, resolving IT issues efficiently.
• Install, configure and maintain IT equipment, including computers, tablets, printers, projectors, smartboards and AV systems.
• Support classroom technology and educational software, ensuring that teaching and learning are fully enabled by IT systems.
• Troubleshoot network and connectivity issues, including LAN, WLAN and internet services.
• Assist with managing user accounts, access rights and email systems.
• Maintain accurate records of IT assets and ensure systems are kept secure and up to date.
• Provide technical support for school events, presentations and meetings.
• Collaborate with the IT Manager on system upgrades, projects and improvements.

• Diploma or degree in Information Technology, Computer Science or a related field.
• Minimum of two years’ experience in an IT support or technician role (experience in an educational setting is an advantage).
• Proficient in Windows and Mac operating systems, Microsoft 365 and networking fundamentals.
• Strong troubleshooting skills across hardware, software and peripheral devices.
• Familiarity with classroom technology such as projectors, interactive whiteboards and learning platforms is desirable.
• Excellent communication and interpersonal skills, with the ability to support users of all technical levels.
• Organised, proactive and able to prioritise tasks effectively in a fast-paced environment.
• Demonstrates professionalism, reliability and a solutions-focused approach.

BWA staff are part of a community that is cohesive, spirited and supportive. They enjoy genuine friendships with colleagues, positive relationships with school leaders who care for their well-being, and opportunities to be creative and innovative in their roles.

We are looking for a team player who is flexible, good-humoured and committed to supporting our vision. At BWA, every member of staff contributes to the growth and success of our school community.