Director, Strategy and Performance Management

Mastercard; Dubai; On-site; AED 367,000 - 551,000; Full time

Job summary

A global technology company in the payments industry is seeking a Director, Strategy and Performance Management. The role involves leading strategic projects for the CNPF organization, driving analytics-based decision-making, and building partnerships with internal and external stakeholders. Ideal candidates will have extensive consulting experience, strong communication skills, and proficiency in data analytics tools. This role is based in Dubai, UAE.

Qualifications

• Extensive experience in Consulting / Strategy and managing large-scale projects.
• Strong communication skills to convey strategic vision.
• Experience working across business units and international markets.

Responsibilities

• Lead strategic projects for the CNPF Organization.
• Build strong business partnerships with key stakeholders.
• Support the CNPF EVP on time-sensitive requirements/projects.

Skills

Consulting / Strategy experience

Strong analytics skills

Strong communication skills

Cross-functional project management

Customer-focused approach

Proficiency in Excel and PowerPoint

Tools

Excel

PowerPoint

Data analytics tools

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Strategy and Performance Management

About Mastercard

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Commercial & New Payment Flows (CNPF) team is seeking a director to drive our CNPF strategy and execution forward by working together with cross‑functional and cross‑country teams. The Mission of the Director, Strategy and Performance Management function is to provide thought leadership to the Management Team and ensure the goals and objectives of CNPF are successfully executed in the market. The role requires instituting an internal/external consultative approach to help the business to achieve its business objectives. The individual is expected to gather and analyze information, formulate, and test hypothesis, develop and communicate recommendations with a clear execution mindset. The role will be expected to keep track of KPIs, external drivers and also undertake work to support the build/buy strategy, via market scans. Reporting directly to the EVP, CNPF EEMEA the role will support the CNPF Leadership Team and work closely with all the divisional/markets teams.

Role

• Lead Strategic projects for the CNPF Organization (design and execution), structuring complex challenges and delivering data‑driven, fact‑based solutions
• Build strong business partnerships with leaders in the divisions/countries, Pricing & strategy team and Services team
• Help business leaders across the region gain key insights into business performance by market and segment, and identify key strategic priorities
• Support the CNPF EVP, and broader leadership team, on time‑sensitive requirements/projects
• Contribute to the strategic planning process, and contribute to the development of execution against strategic plan, Monitor and drive progress against the plan
• Proactively assess the economic landscape of key markets and articulate how it will influence Mastercard’s business and key account objectives
• Contribute to the development and enhancement of monitoring dashboards to track key financial and market metrics

All About You

• Extensive experience in Consulting / Strategy and managing large‑scale project execution and also in planning roles, with strong analytics experience and ability to work with large datasets and integrate diverse data sources to drive decision‑making
• Strong communication skills with the ability to convey strategic vision and roadmaps to both internal and external stakeholders and ability to influence at the highest levels
• Proven ability to manage cross‑functional projects and influence key stakeholders; ability to build and to maintain relationships at multiple levels of the organization
• Experience working across business units, functions, and international markets in a collaborative environment
• Track record of thought leadership, within the payments industry and knowledge of CNPF
• A customer‑focused, team‑oriented, and solution‑driven approach
• Proficient in Excel and PowerPoint; knowledge of data analytics tools and coding is plus (Alteryx, Python, R, SQL, Power BI, Tableau)
• Strong sense of urgency, comfortable operating in a fast‑paced and changing environment

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach,
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.