Director Regional Product Management

Mastercard; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading payment solutions provider in Dubai is looking for a Director of Regional Product Management. The role involves driving commercialization of key value-added services, acting as a subject matter expert in the Mastercard One Credential proposition. The ideal candidate should have extensive product management experience within banking or payments and a proven track record of product lifecycle management. The position offers a chance to work collaboratively with global teams to enhance product offerings.

Qualifications

• Prior product management and/or development experience in a Bank or Payments company required.
• Strong product manager experience with demonstrated track record of driving continuous improvement.
• Ability to thrive in fast-paced environments and manage all aspects of the product lifecycle.

Responsibilities

• Subject matter expert for Mastercard One Credential proposition and Installment solution.
• Responsible for owning the GTM, sales enablement, and optimization of services.
• Conduct in-depth functional reviews to demonstrate service features.

Skills

Product Management Experience

Analytical Skills

Cross-Functional Collaboration

Effective Communication

Education

Bachelor’s degree

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director Regional Product Management

Job Description:

Reporting to the VP EEMEA Product Management, this person is part of a collaborative team that drives commercialization of Mastercard’s key value-added services in Core Payments. This Director will work in close partnership with Regional Product & Global Product as the regional product expert for Mastercard One Credential & Installment. They will be the expert of technical specifications for on-boarding, management and on-going commercialization within their region. This Director will bring strong business cases forward to the local Product Team & Country Managers and follow them through execution in partnership with the Global Product Team having a dotted line of management into the Global VP of Mastercard One Credential & Installment. This Director will develop go-to-market strategies, lead sales enablement efforts and partner with colleagues in these regions to drive adoption and amplification of all Mastercard One Credential and Installment in synch with the regional and global leads.

Job Responsibilities:

• Subject matter expert for NEW Mastercard One Credential proposition and Installment solution in the region.

• Responsible for owning the GTM, sales enablement, adoption & optimization of services within their region.

• Accountable for product launches by articulating technical capabilities, enabling stakeholder readiness, and serving as a liaison between customers, country managers, and internal local & global product teams to advocate for user needs and execute tasks on their behalf, if needed.

• Facilitate customer on-boarding by guiding users through the implementation of these services and coordinating the resolution of any setup-related issues through the appropriate support channels, including global Product & BizOps Teams.

• Deliver product presentations demonstrating customer level value to customers and regional stakeholders, articulating the strategic value of our capabilities within the Mastercard One Credential and Installment Platform.

• Conduct in-depth functional reviews to demonstrate service features and use cases, enabling both internal and external teams to effectively leverage Mastercard One Credential all services including Installment, identifying new use cases for existing platform capabilities.

• Provide ongoing regional support, ensuring customer access to relevant data and proactively communicating service availability and updates as new offerings are introduced.

• Maintain the customer pipeline of existing and new customers for each service including customer business cases and Mastercard revenue opportunities.

All About You

• Prior product management and/or development experience in a Bank or Payments company required.

• Strong Product Manager experience with demonstrated track record of driving continuous improvement and measurable results.

• Ability to thrive in fast-paced environments; comfortable managing all aspects of the product lifecycle.

• Excellent analytical and problem-solving skills with a demonstrated ability to structure business cases, identify key insights, and create applicable strategies and/or recommendations.

• Effective communicator adept at building narratives that inform and persuade others.

• Comfortable in a global role; adapt personal work style to accommodate an ever changing, diverse group of stakeholders.

• Self-directed, strong collaborator, ability to work cross-functionally and manage through influence.

• Bachelor’s degree required.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.