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Program Manager
Job summary
A leading financial services company located in Dubai is seeking an experienced professional to manage P&L and drive sales productivity in a dynamic environment. The ideal candidate will have at least 5 years of credit card sales experience in banking, alongside proven team management skills. Responsibilities include training and mentoring sales personnel, ensuring compliance with regulatory guidelines, and liaising with third-party partners. This role requires strong communication and analytical skills, along with a passion for excellence.
Qualifications
- 5 years of Credit Card sales experience in banking.
- Proven team management experience.
- Proficient in Excel.
Responsibilities
- Manage P&L, drive revenue and manage costs.
- Recruit, train and drive sales productivity.
- Ensure sales quality and compliance with guidelines.
- Interact with third-party manpower providers.
Skills
Education
- Manage P&L, drive revenue and manage costs.
- Recruit, train and drive sales productivity from resources positioned in SDG stores & explore opportunities for expansion.
- Train, coach and mentor sales personnel to ensure quality performance in terms of approval rates and premium card mix (if applicable).
- Ensure sales team adheres to sales quality and compliance to regulatory and bank guidelines.
- Reconcile daily and monthly MIS with partner bank to ensure no leakages on sales efforts.
- Share daily and monthly MIS with internal management stakeholders.
- Ensure outstanding payables are received in time.
- Interact with third‑party manpower providers and other partners.
- 5 years Credit Card sales experience from a banking background and team management experience is mandatory.
- Bachelor’s Degree.
- Good Excel skills.
- Good people skills.
- Strong relationship and communication skills.
- Eye for detail and analytical bent of mind.
- Passionate and self‑motivated.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.