Program Manager

Sharaf DG LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial services company located in Dubai is seeking an experienced professional to manage P&L and drive sales productivity in a dynamic environment. The ideal candidate will have at least 5 years of credit card sales experience in banking, alongside proven team management skills. Responsibilities include training and mentoring sales personnel, ensuring compliance with regulatory guidelines, and liaising with third-party partners. This role requires strong communication and analytical skills, along with a passion for excellence.

Qualifications

• 5 years of Credit Card sales experience in banking.
• Proven team management experience.
• Proficient in Excel.

Responsibilities

• Manage P&L, drive revenue and manage costs.
• Recruit, train and drive sales productivity.
• Ensure sales quality and compliance with guidelines.
• Interact with third-party manpower providers.

Skills

Credit card sales experience

Team management

Good Excel skills

People skills

Relationship skills

Communication skills

Attention to detail

Analytical skills

Self-motivated

Education

Bachelor's Degree

Job description

Responsibilities

• Manage P&L, drive revenue and manage costs.
• Recruit, train and drive sales productivity from resources positioned in SDG stores & explore opportunities for expansion.
• Train, coach and mentor sales personnel to ensure quality performance in terms of approval rates and premium card mix (if applicable).
• Ensure sales team adheres to sales quality and compliance to regulatory and bank guidelines.
• Reconcile daily and monthly MIS with partner bank to ensure no leakages on sales efforts.
• Share daily and monthly MIS with internal management stakeholders.
• Ensure outstanding payables are received in time.
• Interact with third‑party manpower providers and other partners.

Requirements

• 5 years Credit Card sales experience from a banking background and team management experience is mandatory.
• Bachelor’s Degree.
• Good Excel skills.
• Good people skills.
• Strong relationship and communication skills.
• Eye for detail and analytical bent of mind.
• Passionate and self‑motivated.