S&OP Program Manager

Amazon; Dubai; On-site; AED 257,000 - 331,000; Full time

Job summary

A global e-commerce leader in Dubai seeks an experienced Supply Chain professional to join their S&O team. The candidate will enhance forecasting and execution processes while collaborating with cross-functional teams to drive improvements and maximize efficiency. A Bachelor's degree and strong analytical capabilities are essential, alongside experience in program management and advanced skills in Excel and SQL. The role supports innovative solutions in a dynamic environment, emphasizing stakeholder collaboration and strategic decision-making.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of working cross functionally with tech and non-tech teams.
• 3+ years of defining and implementing process improvement initiatives.

Responsibilities

• Set up robust processes to improve forecasting accuracy.
• Support the business growth in constrained environments.
• Make processes scalable by implementing tools/automation.

Skills

Program management

Analytical skills

Communication skills

Problem-solving

Stakeholder management

Data-driven decision making

Education

Bachelor's degree

Tools

Excel (Pivot Tables, VLookUps)

SQL

Job description

Description

If you are an experienced supply chain professional with a passion to innovate and contribute in a fast paced growing environment- you might be a good fit to join S&O team. The S&O team acts as bridge between business and operations teams and is responsible for seamless business planning and execution during peak and off peak periods while maximizing customer/seller experience. This role involves driving critical decisions with cross functional teams and senior leadership and demands strong program management skills along-with an ability to drive data driven discussions. The candidate is expected to have exceptional analytical, planning and written/verbal communication skills along with preferred experience in Forecasting, Sales & Operations Planning and Inventory management.

Responsibilities

• Set up robust processes to improve forecasting accuracy with an objective to minimize cost and maximize customer/seller experience
• Support the business growth in constrained environments with Frugal and innovative solutions
• Make the existing processes scalable by identifying and implementing available tools/automation
• Rollout best practices from other geographies/ companies to minimize end to end supply chain losses
• Utilize exceptional problem‑solving and communication skills to influence business, operations and technical audiences
• Program manage and drive decision making across cross functional teams and senior leadership

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non‑tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

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