Customer Service Advisor jobs in United States

The Senior Sales Executive is responsible for acquiring and managing small-to-medium business (SMB) clients through direct, door-to-door sales efforts. This role involves generating leads, closing sales, and building strong customer relationships to drive revenue growth in the telecom sector.

1. Sales & Business Development:
   • Identify and target SMB customers for telecom services through door-to-door sales.
   • Present and promote telecom products and services, including GSM connections (Postpaid, Fiber, and Business On).
   • Conduct product demonstrations and explain features, benefits, and pricing to potential customers.
   • Prospect new business opportunities and maintain a steady pipeline of potential clients.
   • Follow up with leads, schedule appointments, and conduct face-to-face meetings.
   • Utilize CRM tools to track sales progress and update customer information.
2. Customer Relationship Management:
   • Build and maintain strong relationships with SMB customers to ensure satisfaction and retention.
   • Provide after-sales support, handle customer inquiries, and resolve issues promptly.
   • Act as a trusted advisor by understanding customer needs and offering tailored solutions.
3. Market & Competitor Analysis:
   • Stay updated on telecom industry trends, competitive offerings, and market conditions.
   • Gather customer feedback and provide insights to improve sales strategies.
   • Work closely with internal teams, including marketing, customer service, and technical support.
   • Prepare and submit sales reports, forecasts, and performance metrics.

• Education & Experience:
  • Bachelor’s degree in Business, Marketing, or a related field (preferred).
  • 3+ years of B2B or SMB sales experience, preferably in telecom or related industries.
  • Proven track record of meeting or exceeding sales targets.
• Location: Abu Dhabi
• Skills & Competencies:
  • Strong sales, negotiation, and closing skills.
  • Excellent communication and interpersonal abilities.
  • Self-motivated, goal-oriented, and able to work independently.
  • Ability to handle rejection and maintain persistence in sales efforts.
  • Proficiency in selling GSM connections (Postpaid, Fiber, and Business On).