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Call Center Agent

German Experts Car Maintenance LLC
Abou Dabi
AED 30 000 - 50 000
Description du poste

Call Center Agent

Job Location: Abu Dhabi, UAE

Key Responsibilities:

  1. Handle incoming calls, inquiries, and customer concerns
  2. Maintain accurate records in the CRM system
  3. Coordinate with internal departments to ensure prompt service delivery
  4. Promote company services and upsell when applicable
  5. Deliver exceptional customer service and resolve issues effectively

Requirements:
  1. 2-3 years of experience in a call center or customer service environment
  2. Strong communication and active listening skills
  3. Fluency in English (Arabic is a plus)
  4. High School Diploma or equivalent
  5. Good typing and multitasking abilities

Company Industry:

  • Automotive
  • Auto Accessories

Department / Functional Area:

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords:

  • Call Center Agent

* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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