Administration Officer-Operations Control Center

Ultimate HR Solutions; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading recruitment firm in Dubai is seeking an Officer for the Operations Control Center to manage operations and provide administrative support. Candidates should possess a college degree and have at least 3 years of relevant experience, including dispatcher and call center knowledge. Additional skills in MS Excel, data analytics, and programming languages are desirable. Benefits include visa and medical insurance, reflecting compliance with UAE employment laws.

Benefits

Visa and Medical Insurance

Qualifications

• 3 years of operations or training center management experience with relevant exposure to administrative functions.
• Unclear seniority level.

Skills

Previous Dispatcher Experience

Scheduling System Knowledge

MS Excel Advanced Knowledge

Data Analytics Background

Basic Programming Languages Knowledge (C, Python, SQL)

Experience in Power BI / Tableau / MicroStrategy

Emergency Handling Knowledge

Call Center Environment Experience

Team Player Attitude

Growth Mindset

Openness to Feedback

Adaptability

Active Listening

Strong Work Ethic

Education

College Degree

Job description

Role Title: OfficerOperations Control Center

Role Type: Outsourced Full Time OnSite Long Term

Work Location: Dubai UAE

Working Days: 6 days working 1 day off

Benefits provided: Visa and medical insurance other benefits as per UAE Employment Law

Knowledge & Experience

• Education: College Degree
• Experience: 3 Years operations or Training Center management experience with relevant exposure to administrative functions in a similar environment/service industry.

Technical Competencies (Preferred)

• Previous Dispatcher Experience / Dispatcher Applications Knowledge
• Scheduling System Knowledge
• MS Excel Advanced Knowledge
• Data Analytics Background / Minimum Basic Knowledge
• Basic Programming Languages Knowledge (C Python SQL)
• Experience in Power BI / Tableau / MicroStrategy
• Emergency Handling Knowledge / Basic Safety awareness
• Call Center Environment Experience

Soft Skills

• Team Player Attitude
• Growth Mindset
• Openness to Feedback
• Adaptability
• Active Listening
• Strong Work Ethic

Interested candidates share your cv on with email subject line as OfficerOperations Control Center

Benefits

Visa and Medical Insurance

Required Experience

Unclear Seniority