Call Center Executive Tele Sales Customer Service Executive

WAZAF HR CONSULTANCY; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A recruitment agency in Dubai is seeking a Call Center Executive to manage inbound and outbound calls, providing exceptional customer service. The ideal candidate will possess strong communication skills and have prior experience in customer service or sales, preferably female candidates with their own visa. This role involves maintaining records, meeting sales targets, and contributing to team success in enhancing customer satisfaction.

Qualifications

• Excellent verbal communication and persuasive abilities.
• Ability to manage and resolve customer inquiries effectively.
• Experience in customer service or sales is beneficial.

Responsibilities

• Handle inbound and outbound customer calls.
• Provide top-notch customer service and address queries.
• Maintain detailed records of customer interactions.
• Achieve sales targets to drive company growth.
• Collaborate with the team to enhance customer satisfaction.

Skills

Strong communication skills

Persuasion skills

Customer service experience

Job description

Location: Union Dubai
Salary: AED per month Incentives

We are looking for a Call Center Executive / Tele Sales / Customer Service Executive to join our team in Dubai. The ideal candidate will be responsible for handling inbound and outbound calls assisting customers and promoting company services.

Key Responsibilities

• Make outbound calls to potential customers and handle inbound inquiries.
• Provide excellent customer service and resolve queries professionally.
• Maintain accurate records of customer interactions and followups.
• Meet sales targets and contribute to business growth.
• Work closely with the team to enhance customer satisfaction.

Requirements

• Female candidates with own visa.
• Strong communication and persuasion skills.
• Previous experience in customer service sales or call centers is a plus.
• Ability to handle customer inquiries and complaints efficiently.