Call center operator

Flyper; Ajman; On-site; AED 60,000 - 120,000; Full time

Job summary

A customer service company in Ajman, UAE is seeking Call Center Operators. Responsibilities include managing inbound and outbound calls and providing excellent customer service. Ideal candidates should be fluent in English and have strong communication skills. A competitive salary and growth opportunities are offered. Flexible shifts may be required.

Benefits

Competitive salary package

Ongoing training

Career growth opportunities

Supportive work environment

Qualifications

• Fluency in English is essential, both written and spoken.
• Ability to work under pressure in a fast-paced environment.
• Previous experience in a call center or customer service role is an advantage.

Responsibilities

• Answer incoming calls in a professional and courteous manner.
• Respond to customer inquiries and provide accurate information.
• Handle complaints or issues with patience and empathy.

Skills

Fluency in English

Excellent communication skills

Good computer skills

Job description

Call center operator vacancy in Ajman UAE

Call Center Operator (English Speaking) - Ajman, UAE


Our company is seeking highly motivated and dynamic individuals to join our team as Call Center Operators in Ajman, UAE. As a Call Center Operator, you will be responsible for managing inbound and outbound calls, providing excellent customer service and support to our clients.

Responsibilities:
- Answer incoming calls in a professional and courteous manner
- Respond to customer inquiries and provide accurate information about our products and services
- Maintain a high level of professionalism on all calls and ensure customer satisfaction
- Handle complaints or issues with patience and empathy, escalating to the appropriate department when necessary
- Make outbound calls to potential clients for sales and marketing purposes
- Update customer database with relevant information obtained during calls
- Meet daily call quotas and targets set by the company

Requirements:
- Fluency in English is essential, both written and spoken
- Indian nationality preferred
- Previous experience in a call center or customer service role is an advantage but not mandatory
- Ability to work under pressure in a fast-paced environment
- Excellent communication skills
- Good computer skills
- Must be available to work flexible shifts including weekends

We offer a competitive salary package, ongoing training, career growth opportunities, and a supportive work environment. Please note that this position does not include accommodation.

If you possess excellent communication skills in English, are passionate about delivering exceptional customer service, and want to build a successful career in the UAE, then we want to hear from you! Apply now for this exciting opportunity.

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