Call center operator

JobCenter; Ajman; On-site; AED 33,480 - 44,640; Part time

Job summary

A customer service company in Ajman is seeking part-time Call Center Operators. Responsibilities include answering customer calls, providing information, and maintaining customer records. Ideal candidates are friendly and possess good communication skills. This role does not require English proficiency and is suitable for African or Egyptian nationals. Join our dynamic team now!

Qualifications

• African or Egyptian nationality preferred.
• Previous experience in a call center or customer service role is an advantage but not required.
• Ability to communicate effectively in English is not required.

Responsibilities

• Answer incoming calls from customers and provide accurate information regarding products or services.
• Identify and escalate any issues or complaints to the appropriate department.
• Keep records of customer interactions and transactions.

Skills

Strong communication skills

Telephone etiquette

Basic computer skills

Job description

Call center operator vacancy in Ajman UAE

Call Center Operator (Part-Time)
Location: Ajman, UAE
Profession: Customer Service
Nationality Preference: Africans or Egyptians

As a part-time call center operator, you will be responsible for providing efficient and effective customer service to our clients. Your main duty will be to handle incoming calls from customers, addressing their inquiries and concerns in a timely and professional manner. This position does not require English language proficiency, making it suitable for non-native English speakers.

Key Responsibilities:
- Answer incoming calls from customers and provide accurate information regarding products or services
- Identify and escalate any issues or complaints to the appropriate department
- Keep records of customer interactions, transactions, comments and complaints
- Follow communication procedures, guidelines and policies
- Maintain a positive attitude towards customers at all times
- Meet personal/team targets and contribute to the overall success of the call center

Requirements:
- African or Egyptian nationality preferred
- Previous experience in a call center or customer service role is an advantage but not required
- Ability to communicate effectively in English is not required
- Strong communication skills and telephone etiquette
- Ability to handle high volume of calls while maintaining quality of service
- Basic computer skills
- Flexibility to work part-time hours without accommodation

If you have a friendly personality, excellent communication skills, and are looking for a part-time job without the need for English proficiency, then this could be the perfect opportunity for you. Apply now to join our dynamic team at our call center in Ajman!

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