Coordinator Sales

Delivery Hero; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading food delivery service in Dubai is seeking a dedicated professional to manage partner restaurant relations. Responsibilities include coordinating with various departments, addressing restaurant queries, and updating restaurant information. The ideal candidate must have a Bachelor's degree, MS Office Excel certification, and be proficient in CRM. This full-time role requires strong customer service and problem-solving skills. Join a dynamic team in enhancing restaurant relationships and ensuring efficient operations.

Qualifications

• Bachelor's Degree in a relevant field is required.
• Certification in MS Office Excel is necessary.
• Knowledge of CRM systems is essential.

Responsibilities

• Coordinate with other departments for sales matters.
• Act as a first point of contact for restaurant queries.
• Upload and update restaurant information timely.
• Train partners on system usage and resolve issues.
• Maintain records of all sales and prospecting activities.

Skills

Presentation Skills

Interpersonal Communication

Customer Service

Problem Solving

Negotiation Skills

Education

Bachelor's Degree in relevant field

Tools

MS Office Excel

CRM Software

Job description

• Coordinate and collaborate with other departments for sales related matters (Marketing Operations and Finance department)
• Act as a first point of contact and respond quickly for partner restaurant queries or complaints calls and emails if the Sales Representatives are not available and delegate the task to the appropriate Sales Representatives
• Upload and update restaurant information online and in a timely manner
• Responsible for setting up and configuring the system for new partners and trainings and system issues from the vendor/partner side
• Update and monitor the closed restaurants
• Collection and documentation of restaurant contracts and amendments filling of restaurant contracts and other sales related data
• Prepare contract delivery and pick up report on periodic basis
• Manage quality account of the restaurant ensuring continuous partner relationships and resolve operations issues between partner restaurants users/partner restaurants and users
• Prepare reports for partner restaurants on transmission methods assist in programming and replacing GPRS printers and train restaurant/call center personnel on how to use transmission system (GPRS Pigeon software)

Maintain accurate records of all sales and prospecting activities including:

• Followup activities
• Transmission methods reports
• Contract delivery and pickup report: Acknowledgment of the contract receiving and delivering for new restaurant

Qualifications

• Bachelors Degree in relevant field
• MS Office Excel Certification
• Knowledge of CRM
• Presentation Interpersonal Communication (written and verbal) Customer Service Problem Solving and Negotiation Skills
• Ability to meet deadlines and be flexible in working
• Ability to build good relationships with client

Remote Work

No

Employment Type

Fulltime