Operations Control Center Admin Officer – Dispatcher & Analytics

Ultimate HR Solutions; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading recruitment firm in Dubai is seeking an Officer for the Operations Control Center to manage operations and provide administrative support. Candidates should possess a college degree and have at least 3 years of relevant experience, including dispatcher and call center knowledge. Additional skills in MS Excel, data analytics, and programming languages are desirable. Benefits include visa and medical insurance, reflecting compliance with UAE employment laws.

Benefits

Visa and Medical Insurance

Qualifications

• 3 years of operations or training center management experience with relevant exposure to administrative functions.
• Unclear seniority level.

Skills

Previous Dispatcher Experience

Scheduling System Knowledge

MS Excel Advanced Knowledge

Data Analytics Background

Basic Programming Languages Knowledge (C, Python, SQL)

Experience in Power BI / Tableau / MicroStrategy

Emergency Handling Knowledge

Call Center Environment Experience

Team Player Attitude

Growth Mindset

Openness to Feedback

Adaptability

Active Listening

Strong Work Ethic

Education

College Degree

Job description

A leading recruitment firm in Dubai is seeking an Officer for the Operations Control Center to manage operations and provide administrative support. Candidates should possess a college degree and have at least 3 years of relevant experience, including dispatcher and call center knowledge. Additional skills in MS Excel, data analytics, and programming languages are desirable. Benefits include visa and medical insurance, reflecting compliance with UAE employment laws.