Transition Coordinator

Tafaseel BPO; Ajman; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading business process outsourcing company is seeking a Transition Coordinator responsible for coordinating project transitions and ensuring effective communication among departments. The ideal candidate should have a Bachelor's Degree and relevant experience in transition support. Strong organizational and communication skills are essential. This role promises a dynamic work environment in Ajman, UAE.

Qualifications

• 2–3 years of experience in project coordination, operations, or transition support roles.
• Experience in managing documentation and reporting.
• Cross-department coordination experience.

Responsibilities

• Assist in developing and implementing transition plans.
• Track project progress and monitor timelines.
• Serve as a support contact for clients during the transition phase.
• Participate in lessons learned reviews.

Skills

Organizational skills

Time management

Communication skills

Interpersonal abilities

Problem-solving skills

Detail-oriented

Education

Bachelor’s Degree in Business Administration, Project Management, or related field

Tools

Microsoft Office Suite

MS Project

Job description

Job Description – Transition Coordinator

The Transition Coordinator is responsible for coordinating and supporting all activities related to the transition of new projects or clients. The role ensures that all transition tasks are executed effectively, timelines are met, and communication between departments is seamless. The Transition Coordinator works closely with internal teams and clients to ensure a smooth and successful handover process while maintaining quality and efficiency.

Key Responsibilities:

• Assist in developing and implementing transition plans in line with client and organizational goals.

• Coordinate day-to-day transition activities across departments such as Operations, IT, HR, and Quality.

• Track project progress, monitor timelines, and ensure deliverables are completed as per schedule.

• Maintain accurate project documentation, reports, and status updates.

• Serve as a support contact for clients during the transition phase, ensuring their requirements are met.

• Prepare and share progress reports and presentations with management and stakeholders.

• Identify and elevate potential risks or issues to the Transition Manager.

• Support communication, training, and change management initiatives during the transition process.

• Assist in budget monitoring and resource coordination.

• Ensure all documentation and deliverables are completed during project closure.

• Participate in lessons learned reviews and contribute to process improvement.

Qualifications and Experience:

• Bachelor’s Degree in Business Administration, Project Management, or a related field.

• 2–3 years of experience in project coordination, operations, or transition support roles.

• Experience in managing documentation, reporting, and cross-department coordination.

Skills and Competencies:

• Strong organizational and time management skills.

• Excellent communication and interpersonal abilities.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); MS Project knowledge is a plus.

• Detail-oriented with strong problem-solving skills.

• Ability to work under pressure and manage multiple priorities.

Personal Attributes:

• Proactive and adaptable to change.

• Team-oriented with a supportive and collaborative approach.

• Reliable, structured, and attentive to detail.