Technician - Spa - Madinat Jumeirah

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hospitality brand is seeking a Technician to join their Engineering team at Madinat Jumeirah Spa in the United Arab Emirates. The role involves diagnosing and repairing issues, maintaining logs, and ensuring safety in operations. Ideal candidates should hold a vocational certificate in engineering, with a strong focus on guest service standards. This position offers an attractive tax-free salary in AED and generous benefits including health care and employee discounts.

Benefits

Attractive tax-free salary

Generous F&B benefits

Reduced hotel rates

Excellent leave and health care package

Life insurance and incentive programs

Responsibilities

• Diagnose and carry out repairs, replacements, and maintenance.
• Resolve complaints in a timely and professional manner.
• Maintain logs of all work performed during duty.
• Ensure adherence to safe working conditions and housekeeping.
• Attend training sessions and report to management.

Education

Higher Secondary School Certificate or Secondary education

Vocational certificate in requisite field of Engineering

Qualified tradesman within discipline

Job description

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Madinat Jumeirah:

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job:

An opportunity has arisen for Technician to join the Engineering team at Madinat Jumeirah Spa. The main duties and responsibilities of this role:

• Understand the complaints/issues, carry out all the relevant equipment’s to the site, diagnose the situation and the repair needs, carry out repair, replacement and maintenance works as directed/needed.
• Respond to all inquiries in a courteous and professional manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.
• Complete work orders, PPMs, CWAs as directed.
• Select correct materials from engineering stores and enter logs of the materials collected.
• Organise work and equipment’s in a skilled and professional manner.
• Maintain logs for all work performed while on duty within the department and those in other departments as required.
• Respond to work orders or room/site inspection and report any damage observed to the team leaders and propose resolution. Highlight problems outside remit and seek guidance and direction to resolve them.
• Ensure adherence to safe working conditions and highlight any issues that may lead to unsafe working conditions.
• Ensure that work areas are left in a safe and tidy condition and housekeeping is informed if further cleaning is required.
• Ensures that all the operating equipment and necessary materials are available and clean prior to the commencement of service.
• Attend all training sessions and meetings on a consistent and regular basis.
• Any other duties as may reasonably be requested by the management and reporting manager.
• Ensure that high standard of personal hygiene and grooming are strictly observed and followed.
• Develop and maintain positive working relationships with others; support team to reach common goals, guide and supervise general assistant where necessary.
• Ensure adherence to departmental policies, processes, standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence.
• Adhere to all relevant Health, Safety and Environment procedures, instructions, and controls and local regulations.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Higher Secondary School Certificate or Secondary education
• Vocational certificate in requisite field of Engineering
• Qualified tradesman within discipline

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.