Overview
The Team Administrator will play a strong role in supporting the Hospitality & Tourism team across both Advisory and Asset Management functions. This individual will ensure the smooth running of day-to-day operations, streamline administrative processes, coordinate internal and external communications, and provide essential support to managers and directors. The role requires a highly organized, proactive, and resourceful individual who can balance multiple priorities, support project delivery, and maintain team efficiency.
Key Responsibilities
- Team & Project Support
- Provide administrative and logistical support across advisory and asset management mandates.
- Assist with project documentation, proposals, presentations, and client deliverables.
- Coordinate the collection and organization of market data, research inputs, and benchmarking material.
- Support consultants and analysts with formatting, proofreading, and compiling reports and studies.
- Monitor project timelines and deliverable schedules to ensure internal deadlines are met.
- Operational & Administrative Support
- Manage team calendars, meeting schedules, and travel arrangements.
- Organize internal team meetings, workshops, and client calls, including agenda preparation and note-taking.
- Maintain organized records of contracts, client correspondence, and project archives.
- Process expense claims, invoices, and vendor coordination in line with company policies.
- Serve as the liaison with internal departments (HR, Finance, IT, Marketing, etc.) to ensure smooth operations.
- Client & Stakeholder Coordination
- Act as a point of contact for clients, partners, and internal stakeholders for administrative matters.
- Support preparation of client communication material (letters, follow-up emails, meeting minutes).
- Track and maintain a record of client interactions and project pipeline updates.
- Assist in coordinating with external sub-consultants engaged for specialized mandates (e.g., theme parks, cultural assets).
- Team Performance & Business Development Support
- Maintain an updated repository of the team’s credentials, track records, and case studies for proposal development.
- Support business development efforts by coordinating RFP responses, assembling proposals, and tracking submission deadlines.
- Update and maintain performance dashboards, KPIs, and fee trackers for active mandates.
- Assist in organizing hospitality industry events, conferences, and client engagement activities.
Qualifications & Skills
- Bachelor’s degree in Business Administration, Management, or related field.
- 3+ years of experience in administrative or coordination roles (consulting, real estate, or professional services preferred, but hotel operations also relevant).
- Strong organizational and time management skills with the ability to handle multiple tasks simultaneously.
- Excellent written and verbal communication skills in English (Arabic is an advantage).
- High proficiency in MS Office Suite (PowerPoint, Outlook, Excel) and comfort with project tracking tools.
- Strong attention to detail, professionalism, and confidentiality.
- Ability to work independently and collaboratively in a fast-paced environment.
Key Attributes
- Proactive problem solver with a “can-do” attitude.
- Strong sense of ownership and accountability.
- Team-oriented, adaptable, and client-service focused.
- Ability to anticipate team needs and act with discretion.