Strategic Project Lead: Process Optimization & CRM Delivery

R2 Alliance; Ras Al Khaimah; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading consulting firm is seeking a Project Lead for Process Optimisation & Requirements in Ras Al Khaimah. The role involves overall governance and delivery oversight of a process optimisation programme within a government entity. Responsibilities include managing delivery planning, stakeholder engagement, and quality assurance. The ideal candidate will have 7-11 years of consulting or transformation experience, with a strong background in process improvement and structured delivery leadership. This position offers a hybrid work model with on-site requirements during the initial phase.

Qualifications

• 7–11 years experience in consulting or transformation delivery roles.
• Strong background in process improvement and structured delivery leadership.
• Proven stakeholder management and governance capability.

Responsibilities

• Own overall governance, client steering, quality assurance, and delivery sign-offs.
• Lead end-to-end delivery of process optimisation and requirements engagement.
• Manage delivery planning, milestones, dependencies, scope, and risks.

Skills

Process improvement

Stakeholder management

Delivery leadership

Cross-functional collaboration

Tools

CRM systems (Salesforce)

Job description

A leading consulting firm is seeking a Project Lead for Process Optimisation & Requirements in Ras Al Khaimah. The role involves overall governance and delivery oversight of a process optimisation programme within a government entity. Responsibilities include managing delivery planning, stakeholder engagement, and quality assurance. The ideal candidate will have 7-11 years of consulting or transformation experience, with a strong background in process improvement and structured delivery leadership. This position offers a hybrid work model with on-site requirements during the initial phase.