Store Team Leader – Customer Experience & Ops

Abercrombie And Fitch Co.; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global retailer in Abu Dhabi seeks a FullTime Key Holder to drive business through effective leadership, ensuring an exceptional customer experience. The ideal candidate must be an Emirati national with at least one year of customer service experience and fluency in English. Responsibilities include team training, customer engagement, and adherence to operational policies. This position offers competitive benefits and growth opportunities as part of the retail team.

Qualifications

• Emirati national.
• At least one year of customer service experience.
• Fluency in English required.

Responsibilities

• Lead a team of associates to enhance customer experience.
• Responsible for training and developing team members.
• Ensure adherence to policies and procedures.

Skills

Fluency in English

Customer service experience

Analytical Skills

Adaptability

Work Ethic

Assertiveness

Attention to Detail

MultiTasking

Stress Tolerance

Job description

A leading global retailer in Abu Dhabi seeks a FullTime Key Holder to drive business through effective leadership, ensuring an exceptional customer experience. The ideal candidate must be an Emirati national with at least one year of customer service experience and fluency in English. Responsibilities include team training, customer engagement, and adherence to operational policies. This position offers competitive benefits and growth opportunities as part of the retail team.