ServiceNow Business Consultant

DXC Technology; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A multinational technology firm in Dubai is seeking a ServiceNow Senior Professional Consultant to work closely with clients, providing tailored solutions on the ServiceNow platform. Responsibilities include designing and implementing solutions, leading projects, and mentoring team members. Applicants should have several years of experience with ServiceNow, strong problem-solving skills, and a relevant degree. The company promotes a collaborative environment and is committed to employee well-being.

Qualifications

• Several years of experience with the ServiceNow platform.
• Strong knowledge of ServiceNow modules.
• Proficiency in configuring and customizing ServiceNow.

Responsibilities

• Work with clients to understand business processes.
• Design, develop and implement solutions using ServiceNow.
• Provide technical leadership and mentorship.

Skills

Problem-solving

Communication

Collaboration

Education

Bachelor's degree in computer science or related field

Job description

Job Description

Responsibilities

• Work with clients to understand business processes and requirements
• Design develop and implement customized solutions using the ServiceNow platform
• Configure and customize ServiceNow modules and integrate with third-party applications
• Provide technical leadership and mentorship to junior team members
• Collaborate with cross-functional teams to integrate ServiceNow with other systems and applications
• Provide technical support and maintenance for ServiceNow
• Develop technical documentation including design configuration and testing documentation
• Provide training and support to end-users on the ServiceNow platform and related processes
• Lead and participate in the delivery of large-scale ServiceNow projects

Requirements

• Bachelors degree in computer science information technology or a related field
• Several years of experience working with the ServiceNow platform
• Strong knowledge of ServiceNow modules
• Proficiency in configuring and customizing ServiceNow modules and integrating with other systems and applications
• Experience leading and participating in large-scale ServiceNow projects
• Excellent problem-solving communication and collaboration skills
• Ability to work independently and in a team environment
• ServiceNow certification such as Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) is preferred
• 4-7 years of hands on experience in ServiceNow implementation.

Overall

The ServiceNow Senior Professional Consultant plays a critical role in ensuring clients are leveraging the ServiceNow platform to its fullest potential

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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Required Experience

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