Server

Al Tayer Group; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality firm in Abu Dhabi seeks a Server to deliver exceptional customer service and manage guest tables efficiently. The ideal candidate has 1-2 years in hospitality and strong communication skills. Responsibilities include customer order management, maintaining hygiene standards, and training new team members. Certification in Food and Beverage is a plus.

Qualifications

• 1-2 years of relevant experience in the catering or hospitality industry.
• Basic knowledge of team leadership and training is an advantage.

Responsibilities

• Deliver positive and professional service.
• Accurately take and process customer orders.
• Ensure cleanliness and hygiene standards.

Skills

Strong customer service orientation

Ability to work under pressure

Excellent communication skills

Teamwork and collaboration

Education

Certification in Food and Beverage or Catering

Job description

Server Jobs in Abu Dhabi, UAE

Job Purpose

To provide exceptional customer service by attending to guest tables in a professional and efficient manner, while maximizing sales and ensuring overall customer satisfaction.

Essential Roles and Responsibilities

Functional Responsibilities

• Deliver positive and professional service to the highest standards, exceeding customer expectations.
• Accurately take and process customer orders in a timely manner.
• Follow the sequence of service standards as per brand guidelines.
• Anticipate customer needs, ensuring attentiveness without being intrusive.
• Demonstrate thorough knowledge of all menu items to confidently describe and recommend products.
• Ensure consistent food quality and adherence to brand and company standards.
• Manage table set-up and close-down within assigned sections, ensuring quick turnaround.
• Maintain cleanliness and hygiene standards at all times.
• Work within operational standards to ensure compliance with company and municipality food and beverage guidelines.
• Complete all administrative tasks accurately and on time, including customer database cards.
• Process customer payments in authorized modes, issue receipts, and reconcile sales with receipts.
• Carry out additional tasks as assigned by management.

People Management Responsibilities

• Support colleagues and contribute to a positive team environment.
• Assist in training and guiding new team members when required.

Job Requirements

Education/Certification

• Certification in Food and Beverage or Catering is an advantage.

Experience

• 1–2 years of relevant experience in the catering or hospitality industry.

Knowledge and Skills

• Strong customer service orientation.
• Ability to work under pressure in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Teamwork and collaboration.
• Basic knowledge of team leadership and training is an advantage.